Idayah Graham
Orlando,Florida
Summary
Seasoned Correctional and Security Officer with a proven track record, adept in emergency response and conflict resolution. Demonstrated excellence in maintaining safety and enforcing strict protocols, significantly reducing contraband instances. Skilled in surveillance and de-escalation, ensuring a secure environment for all.
Overview
8
8
years of professional experience
Work History
Security Officer
Battle Security
Orlando, FL
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Correctional Officer
Richard L. Bean Juvenile Detention Center
Knoxville, TN
11.2021 - 05.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Security Officer
Allied Universal Security Services
Knoxville, TN
05.2018 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Atlanta Hartsfield-Jackson Intl. Airport
Atlanta, GA
10.2016 - 04.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Education
Diploma - Automotive
Florida Career College
West Palm Beach01.2023
High School Diploma -
Penn Foster
St. Petersburg, FL08.2016
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Correctional facility procedures
- Policy Enforcement
- Inmate monitoring
- Safety and security enforcement
- Observation
- Surveillance
Education
St. Petersburg, FL,West Palm Beach
Contact
Orlando, Florida 32836
Timeline
Security Officer
Battle Security
11.2024 - Current
Correctional Officer
Richard L. Bean Juvenile Detention Center
11.2021 - 05.2022
Security Officer
Allied Universal Security Services
05.2018 - 09.2021
Security Officer
Atlanta Hartsfield-Jackson Intl. Airport
10.2016 - 04.2018
Diploma - Automotive
Florida Career College
High School Diploma -
Penn Foster