Idean Hashemian

▪ Lead restaurant operations for six locations within Los Angeles and Orange County with $5M+ in annual sales.
▪ Direct director of operations and five managers in addition to overseeing 50+ team members that support restaurant operations.
▪ Drive strategic vision by establishing brand and design initiatives, online presence, third-party delivery optimization, loyalty program incentives, positive work culture, creative menus and website creation and development.
▪ Created an effective and business-friendly loyalty program through Clover, offering a lucrative value proposition balancing targeted discounts and new campaign launch awareness.
▪ Spearheaded the opening of four new stores, producing successful sales and traffic resulting in year-over-year (YOY) growth from 2016-2021 and record sales in 2020/2021.
▪ Recognized in QSR Magazine 40/40 List: America’s top 40 startup Fast-Casuals under 40 locations.
▪ Played a pivotal role in the launch of Poke Me at Topanga Social, a cutting -edge 55,000+ square food hall in Westfield Topanga, leveraging innovative tech and diverse culinary offerings to establish the brand in a premier, multi-faceted gastronomic destination.

▪ Direct district, operations, office, and facilities leaders to oversee 150+ team members and operations for 16 locations across Los Angeles with
$15M+ in annual sales.
▪ Hire, onboard, coach and develop team members to become operations managers, district managers, store managers with tenure ranging from
five to ten years. Cultivate candidate pipeline to meet hiring needs based on anticipated growth and productivity mastery.
▪ Conduct weekly meetings with management to discuss KPIs, market updates, and strategic direction based on company’s objectives.
▪ Lead new store openings, including location scouting, strategic planning, team development and training all while ensuring our policies are in
alignment with corporate goals and standards.
▪ Ensure operational excellence by maintaining desired food safety standards, hospitality, product quality and speed expectations.
▪ Leading Multi-Unit Subway franchisee in Southern California, successfully driving over 75% of total sales in 2023 through the innovative Subway
Series new menu rollout, showcasing exceptional adaptability and strategic marketing in enhancing customer experience and sales performance.

▪ Consistently pouring as well as educating customers on the firm’s exquisite wine selection.
▪ Use of social skills to generate more sales revenue and wine club sign ups.
▪ Working extensively with manager to understand the fundamentals of daily shipments as well as inventory in the cellar.

▪ Worked with the production team, using strategy and efficiency on day to day tasks operating various machinery.
▪ Received a forklift certification and applied that to the crush team and sorting table.
▪ Experienced the complete wine making process of multiple Burgundy, Bordeaux, and other world class varietals.
▪ Worked 70 to 80 hours per week, ensuring complete satisfaction in all aspects of the wine making facility.