Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Idel Pagan

Idel Pagan

Enid

Summary

QA Automation and Performance Test Engineer with over 8 years of experience in building full-stack solutions for performance testing and quality assurance. Experienced in developing automation test suites using WebDriverIO (Selenium-based), API validation, and continuous monitoring tools. Strong in TypeScript and AWS-based deployments, with hands-on skills in building, maintaining, and debugging test infrastructure. Proven ability to analyze system performance using enterprise-grade observability tools, and develop internal tools to improve QA efficiency.

Overview

8
8
years of professional experience

Work History

Senior Performance Test Engineer

Verisk Analytics
Lehi
10.2023 - 03.2024
  • Designed and led the implementation of Verisk’s centralized Performance Center, establishing best practices for system benchmarking and performance quality.
  • Oversaw the seamless migration from Oracle to PostgreSQL, including schema validation, load testing, and production integrity checks.
  • Drove improvements in system reliability through continuous performance profiling, regression testing, and performance risk reporting.
  • Collaborated cross-functionally to ensure performance testing was integrated into the CI/CD pipeline for cloud-based services.

Performance Test Engineer

FamilySearch
Lehi
05.2017 - 10.2023
  • Developed and maintained full-stack performance test infrastructure for backend APIs and frontend UIs using WebDriverIO (Selenium-based).
  • Automated API validation using custom REST test suites, with real-time response validation and throughput measurement.
  • Conducted load, stress, spike, soak, endurance, and break-it testing across multiple web applications, ensuring consistent performance under expected and peak loads.
  • Monitored production performance using Dynatrace and Splunk, with alerting systems to catch anomalies and latency spikes.
  • Generated executive-level reports based on synthetic and real-user monitoring data to guide capacity planning and tuning.

Quality Assurance Engineer Intern

FamilySearch
Orem
04.2016 - 08.2016
  • Implemented Java-based automation tests for web apps, reducing manual test cycles by 60%.
  • Identified critical bugs during early-stage development by applying systematic regression and exploratory testing.
  • Worked closely with developers and product owners to iterate and validate features under Agile cycles.
  • Supported three teams simultaneously by developing high-impact quality assurance artifacts, including reusable test plans.

Education

Computer Information Technology -

Brigham Young University - Idaho
Rexburg, ID
04.2017

Skills

  • TypeScript
  • WebDriverIO (Selenium-based)
  • Shell Scripting
  • React
  • SQL
  • Nextjs
  • Nodejs
  • Lighthouse
  • Splunk
  • Dynatrace
  • AppDynamics
  • Load testing
  • Stress testing
  • Spike testing
  • Soak testing
  • Endurance testing
  • Break-it testing
  • Regression testing
  • API testing (REST)
  • Root cause analysis
  • Test planning
  • Test case design
  • Visual regression testing
  • Automated alerting systems
  • GitHub
  • Docker (basic)
  • CI/CD pipeline integration
  • AWS CLI
  • Amazon Web Services (EC2, S3, RDS, Lambda)
  • Postman
  • Git

Timeline

Senior Performance Test Engineer

Verisk Analytics
10.2023 - 03.2024

Performance Test Engineer

FamilySearch
05.2017 - 10.2023

Quality Assurance Engineer Intern

FamilySearch
04.2016 - 08.2016

Computer Information Technology -

Brigham Young University - Idaho

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Idel Pagan