Hi, I’m
Idilani Guerrero
New York,USA
Summary
Detail-oriented administrative support professional with experience managing schedules, correspondence, and operational tasks for teams and leadership. Skilled in calendar management, document preparation, and confidential information handling. Strong communicator with proven ability to prioritize, solve problems, and enhance organizational efficiency. Seeking to leverage expertise to support senior executives and drive seamless operations.
Overview
12
years of professional experience
4
years of post-secondary education
Work History
Exquisite Staffing LLCNew York, USA
Front Desk Administrative Assistant
10.2021 - 03.2025
Job overview
- Greeted and directed visitors and candidates, maintaining a professional and welcoming environment.
- Coordinated and scheduled interviews, ensuring timely communication and updates to candidates.
- Managed applicant records and verified information through the TKO system, maintaining data accuracy.
- Handled confidential employee information, including distributing paychecks and processing applications.
- Communicated with candidates via email and phone to resolve discrepancies and provide status updates.
- Supported HR initiatives by preparing training materials and ensuring adequate office and interview supplies.
- Utilized facial recognition software for applicant enrollment and maintained accurate digital records.
- Collaborated with team members to ensure smooth daily operations and positive candidate experiences.
CiprianiNew York, USA
Banquet Server
10.2013 - 11.2024
Job overview
- Provided exceptional guest service by greeting and assisting patrons, answering questions, and offering recommendations.
- Delivered food and beverages promptly and professionally, ensuring high levels of customer satisfaction.
- Maintained well-organized and properly set tables, upholding cleanliness and presentation standards.
- Prepared and served alcoholic and non-alcoholic beverages, demonstrating knowledge of drink recipes and service protocols.
- Proactively addressed guest concerns and resolved issues to ensure a positive experience.
- Collaborated effectively with team members in a fast-paced banquet environment to ensure smooth operations and timely service.
Metropolitan HospitalNew York, USA
Medical Administrative Assistant Intern
09.2015 - 12.2015
Job overview
- Coordinated patient scheduling, including appointment confirmations and follow-ups, ensuring efficient clinic operations.
- Accurately entered patient results into electronic health record (EMR) systems and maintained paper records with attention to detail and confidentiality.
- Assisted medical staff in procedures, observing and supporting the use of ultrasound equipment to ensure accurate data collection.
Necessary ClothingNew York, USA
Sales Associates
11.2012 - 01.2013
Job overview
- Provided excellent customer service by engaging with clients, answering questions, and demonstrating product features and benefits.
- Applied in-depth product knowledge and technical selling skills to address customer needs and drive sales.
- Conducted product demonstrations to increase customer awareness and generate interest, contributing to higher store traffic.
- Gained strong understanding of pricing structures and sales proposal models, supporting effective sales strategies.
Education
Hostos Community CollegeBronx
No Degree from Radiology
08.2016 - 03.2020
City As High SchoolNew York
High School Diploma
09.2015 - 06.2016
Skills
Skills
Languages:
- Fluent in English and Spanish
Administrative & Organizational Skills:
- Calendar & interview scheduling
- Office administration & file organization
- Application processing & data entry
- Inventory management
- Training material preparation
Technical Skills:
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
Interpersonal & Professional Skills:
- Strong communication and interpersonal skills
- Multitasking and time management
- Problem solving and conflict resolution
- Collaborative and independent work ethic
- Attention to detail
Timeline
Front Desk Administrative Assistant
Exquisite Staffing LLC
10.2021 - 03.2025
Hostos Community College
No Degree from Radiology
08.2016 - 03.2020
City As High School
High School Diploma
09.2015 - 06.2016
Medical Administrative Assistant Intern
Metropolitan Hospital
09.2015 - 12.2015
Banquet Server
Cipriani
10.2013 - 11.2024
Sales Associates
Necessary Clothing
11.2012 - 01.2013