Hi, I’m
Idilani Guerrero
New York,USA
Languages
English
Native language
Spanish
Advanced (C1)
C1
Summary
Detail-oriented Administrative Assistant with 3+ years of experience supporting daily office operations, managing calendars, scheduling interviews, and maintaining accurate records in fast-paced environments. Skilled in Microsoft Office, Google Workspace, document handling, and confidential information management. Strong communicator with proven ability to prioritize tasks, solve problems, and support leadership and HR teams. Seeking to leverage administrative expertise to excel in an Executive Secretary or Administrative Support role.
Overview
12
years of professional experience
4
years of post-secondary education
Work History
Exquisite Staffing LLCNew York, USA
Front Desk Administrative Assistant
10.2021 - 03.2025
Job overview
- Greeted and directed visitors and candidates, ensuring a professional and welcoming environment.
- Coordinated and scheduled interviews while maintaining timely communication and updates to candidates.
- Managed Outlook and Google calendars to organize interviews, meetings, and travel arrangements with accuracy and zero scheduling conflicts.
- Managed applicant records and verified information through the TKO system, ensuring accuracy and compliance.
- Handled confidential employee information, including distributing paychecks and processing employment applications.
- Communicated with candidates via phone and email to resolve discrepancies and provide status updates.
- Supported HR initiatives by preparing training materials and maintaining office and interview supplies.
- Utilized facial recognition software for applicant enrollment and maintained accurate digital records.
- Collaborated with team members to ensure smooth daily operations and a positive experience for candidates and staff.
CiprianiNew York, USA
Banquet Server
10.2013 - 11.2024
Job overview
- Delivered high-quality service by greeting guests, answering questions, and providing professional assistance.
- Served food and beverages promptly, ensuring exceptional guest satisfaction.
- Maintained organized, clean, and properly set tables to uphold venue standards.
- Prepared and served alcoholic and non-alcoholic beverages with strong knowledge of drink protocols.
- Resolved guest concerns proactively to ensure a positive dining experience.
- Collaborated with staff in a fast-paced environment to maintain smooth banquet operations.
Metropolitan HospitalNew York, USA
Medical Administrative Assistant Intern
09.2015 - 12.2015
Job overview
- Coordinated patient scheduling, appointment confirmations, and follow-ups to support clinic operations.
- Entered patient results into EMR systems and maintained organized paper records with confidentiality.
- Assisted medical staff during procedures and supported ultrasound data collection.
Necessary ClothingNew York, USA
Sales Associates
11.2012 - 01.2013
Job overview
- Provided excellent customer service by answering questions and recommending products.
- Demonstrated product features to increase customer interest and sales.
- Supported store sales strategies through product displays and customer engagement.
- Maintained strong knowledge of pricing structures and sales proposal models.
Education
Hostos Community CollegeBronx
No Degree from Radiology
08.2016 - 03.2020
City As High SchoolNew York
High School Diploma
09.2015 - 06.2016
Skills
Administrative & Organizational Skills
- Calendar management & interview scheduling
- Office administration & file organization
- Document preparation & data entry
- Application processing
- Inventory management
- Training material preparation
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
- TKO system
- Digital record management
- Strong communication
- Multitasking & time management
- Problem solving
- Team collaboration
- Attention to detail
Timeline
Front Desk Administrative Assistant
Exquisite Staffing LLC
10.2021 - 03.2025
Hostos Community College
No Degree from Radiology
08.2016 - 03.2020
City As High School
High School Diploma
09.2015 - 06.2016
Medical Administrative Assistant Intern
Metropolitan Hospital
09.2015 - 12.2015
Banquet Server
Cipriani
10.2013 - 11.2024
Sales Associates
Necessary Clothing
11.2012 - 01.2013