Idio Dos Reis
NEW BEDFORD,MA
Summary
I'm a medical professional/Tissue Recovery Specialist with New England Donor Services, adept at enhancing tissue recovery/preservation standards and ensuring compliance with HIPAA regulations. Proven ability to implement quality control measures and foster teamwork, resulting in improved operational efficiency and donor eligibility. Strong attention to detail and effective communication skills drive successful outcomes in high-pressure environments. Also, I’m multilingual, speaking proficiently 4 languages and read and write 3/4 languages. Early in my young adult life I dedicated 2yrs in service to underprivileged latin communities both in a religious and educational purposes via my once religious organization affiliations. While in my youth I was a volunteer YMCA CAMP COUNSELOR, a lifeguard as well as a proud Eagle Scout.
Overview
17
17
years of professional experience
Work History
Tissue Recovery Specialist
New England Donor Services
08.2022 - Current
- Assisted in recovery procedures, ensuring compliance with safety and ethical guidelines.
- Coordinated with medical personnel to facilitate timely tissue donation processes.
- Enhanced inventory management by tracking and maintaining accurate records of recovered tissues.
- Implemented quality control measures to uphold tissue preservation standards.
- Trained new staff on recovery protocols, fostering a collaborative work environment.
- Participated in ongoing professional development to stay current with industry best practices and regulations.
- Participated in regular continuing education opportunities, staying up-to-date on advancements within the tissue banking industry.
- Actively collaborated with other departments including Quality Assurance, Regulatory Affairs, and Distribution to ensure seamless operations.
- Ensured proper documentation, resulting in accurate record-keeping of donor information and case details.
- Promoted a safe work environment by following all safety protocols and reporting any potential hazards immediately.
- Assisted in training new Tissue Recovery Specialists, enhancing their skills and knowledge in the field.
- Strengthened relationships with hospital staff, ensuring smooth coordination during tissue recovery cases.
- Demonstrated flexibility by adapting to varying schedules and participating in an on-call rotation for 24/7 availability.
- Maintained aseptic technique during tissue recovery to ensure sample quality and reduce contamination risk.
- Safeguarded patient confidentiality by maintaining strict adherence to HIPAA guidelines during all aspects of tissue recovery operations.
- Managed inventory levels of supplies required for successful tissue recoveries.
- Provided feedback to management regarding potential areas of concern or areas for improvement within the organization''s processes.
- Consistently met deadlines under high-pressure situations for optimal organ procurement outcomes.
- Enhanced tissue recovery efficiency by implementing standardized protocols and procedures.
- Contributed to organizational goals by adhering to all regulations, standards, and policies related to tissue recovery operations.
- Increased donor eligibility by meticulously screening medical records for suitability.
- Reduced processing time by proficiently utilizing specialized instruments and equipment in tissue recovery procedures.
- Collaborated with other team members for timely and accurate completion of tissue recoveries, streamlining the process.
- Supported continuous improvement efforts through participation in quality assurance initiatives, optimizing work processes.
- Efficiently executed post-recovery activities such as labeling specimens and preparing shipment containers according to established protocols.
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
- Participated in evaluation of new laboratory techniques, products and instruments.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Cleaned and sterilized instruments, equipment and surfaces.
Assistant to the Funeral Director
MacKinnon Funeral Home
01.2020 - 08.2022
- Coordinated logistics for funeral services, ensuring timely preparations and adherence to family requests.
- Assisted in arranging memorial services, providing compassionate support to grieving families during difficult times.
- Maintained accurate records of services performed, contributing to improved operational efficiency and compliance.
- Facilitated communication between families and service providers, enhancing overall client satisfaction and experience.
- Trained new staff on procedures and protocols, fostering a cohesive team environment and knowledge sharing.
- Implemented process improvements for service delivery, resulting in streamlined operations and increased effectiveness.
- Picked up deceased at private homes, hospitals and county morgues.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Hospital Security Officer
Southcoast Health System
01.2020 - 11.2021
- Monitored premises to ensure safety and security of patients, staff, and visitors.
- Responded promptly to emergency situations, coordinating with medical and law enforcement personnel.
- Conducted regular patrols to identify potential hazards and enforce hospital policies.
- Maintained accurate records of incidents, ensuring compliance with regulatory standards.
- Trained new security officers on protocols, procedures, and emergency response techniques.
- Collaborated with hospital administration to develop and implement security strategies.
- Utilized surveillance systems to monitor activity and prevent unauthorized access to sensitive areas.
- Led safety drills and training sessions to enhance preparedness among staff members.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Trained new security officers on hospital policies, emergency response plans, and communication strategies.
- Managed access control systems, maintaining accurate records of employee credentials and visitor permits.
- Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
- Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
- Coordinated routine fire drills for hospital staff to ensure preparedness in case of an emergency situation.
- Conducted thorough investigations into security breaches, reporting findings to management for appropriate action.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Issued access cards to authorized personnel to monitor access points.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Facilitated safety presentations and participated in staff meetings to educate hospital employees on current security policies and procedures.
- Collaborated with Human Resources Department regarding background checks on potential employees resulting in a more secure hiring process.
- Assisted in the planning and execution of special events at the hospital, ensuring adequate security coverage was provided throughout each event''s duration.
- Contributed to the development of security policies and procedures, ensuring compliance with industry best practices.
- Implemented effective crime prevention strategies through environmental design and situational awareness training for staff members.
- Mentored junior security officers, sharing knowledge and experiences that resulted in a more effective and cohesive team.
- Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
- Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.
- Conducted risk assessments on an ongoing basis which led to improvements in overall hospital security practices.
ER Technician
Southcoast Health System
03.2011 - 02.2021
- Administered patient care, ensuring comfort and safety during emergency situations.
- Assisted in triaging patients, prioritizing care based on urgency and medical need.
- Collaborated with healthcare team to coordinate efficient treatment plans for incoming patients.
- Conducted diagnostic tests and monitored vital signs to support clinical assessments.
- Maintained emergency equipment, ensuring readiness and compliance with health standards.
- Educated patients on post-treatment care, enhancing recovery outcomes through clear communication.
- Mentored junior technicians, fostering skill development and adherence to protocols.
- Implemented process improvements that streamlined patient flow in high-volume settings.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
- Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Facilitated transfer of patients throughout medical facility and between departments.
- Liaised between nurses, physicians, patients and visitors.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Performed basic laboratory tests and collected specimens for further testing.
- Took and recorded patients' vital signs, documenting in medical charts.
- Disinfected tools, equipment and surfaces between patients.
- Monitored patient progress and reported changes to healthcare professionals.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Obtained patient or family member authorizations for tests and procedures.
- Cleaned and set up rooms in preparation for patient appointments.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Completed necessary reports and documentation on time and to specifications.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Provided family members with general health education and tips for patient care.
- Answered patient inquiries and provided information about healthcare services.
- Assisted patients with therapy exercises as specified by care team.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Inspected equipment for defects and completed basic repairs.
- Supported office operations by expertly handling administrative needs.
Patient Transport Supervisor
Southcoast Health System
03.2009 - 04.2011
- Oversaw daily transportation operations, ensuring compliance with safety regulations and efficiency standards.
- Managed scheduling and routing for patient transport services, enhancing service delivery and response times.
- Trained staff on best practices in transport protocols, improving team performance and operational consistency.
- Implemented process improvements to streamline logistics, resulting in increased efficiency and reduced wait times.
- Coordinated interdisciplinary communication between departments to optimize patient flow and resource allocation.
- Led performance evaluations for transport staff, providing feedback to enhance skills and address training needs.
- Developed training materials for new hires, facilitating onboarding processes and knowledge retention within the team.
- Analyzed transportation data to identify trends, driving informed decisions that improved service outcomes and resource utilization.
- Maintained a safe working environment by conducting regular safety training sessions for staff members.
- Improved fleet efficiency by implementing optimized routing and scheduling strategies.
- Coordinated closely with human resources department on matters related to employee recruitment, selection, and retention—helping to attract and retain top talent within the transport team.
- Collaborated with other supervisors to maintain consistency in policies and procedures across all transportation teams within the organization.
- Implemented new technology solutions to improve overall transport operations efficiency and accuracy in recordkeeping.
- Trained and mentored new team members on operational procedures and company policies.
- Implemented process improvements, reducing delays and enhancing overall transportation workflow.
- Supervised daily transport operations to ensure timely delivery of medical supplies.
- Coordinated schedules for transportation staff, optimizing routes for efficiency.
- Implemented safety protocols, reducing incident rates within transportation team.
- Trained new employees on operational procedures and compliance standards.
- Analyzed transport data to identify trends, improving service quality and reliability.
- Led initiatives to enhance communication between departments for streamlined logistics.
- Streamlined transport processes by identifying areas for improvement and implementing necessary changes.
- Cultivated a team-oriented work culture that encouraged collaboration, open communication, and mutual support among employees at all levels within the department.
- Evaluated employee performance regularly, providing constructive feedback for continuous professional growth and development.
Education
No Degree - Nursing
New England Institute of Technology
East Greenwich, RIAssociate of Science - Health Sciences
BCC (Bristol Community College)
Fall River, MAHigh School Diploma - General Studies
New Bedford High School
New Bedford, MASkills
- Patient confidentiality
- Anatomical models
- Tissue preservation
- Surgical instrumentation
- Donor screening
- Organ procurement
- Aseptic technique
- Sterilization techniques
- Laboratory safety protocols
- Laboratory techniques
- Specimen collection
- Specimen analysis
- Equipment testing and calibration
- Quality control procedures
- Quality control
- Inventory control
- Policy compliance
- Instrument Calibration
- Data interpretation
- Medical equipment operation
- Digital recordkeeping
- Instrumentation calibration
- Results troubleshooting
- Laboratory reporting
- Activity logging
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Direct patient care
- Organizational skills
- Team collaboration
- HIPAA compliance
- Active listening
- Effective communication
- Patient safety
- CPR certification
- Mobility assistance
- Staff supervision
- Inpatient care
- Medical history documentation
- Professional bedside manner
- Sample collection
- Interpersonal communication
- Emergency care
- Professionalism
- Care plan development
- Patient services
- Goal setting
- Documentation
- Analytical thinking
- Interpersonal skills
- CPR/AED
- Coaching and mentoring
- Health promotion
- Medical terminology
- Infection control
- Self motivation
- Patient care coordination
- Task prioritization
- Patient positioning
- Team building
- Feeding assistance
- Patient assessments
- Infection control standards
- Patient observation
- Patient monitoring
- Relationship building
- Recordkeeping and documentation
- Electronic health records
- Equipment safety
- Self-driven and motivated
- Patient education
- Decision-making
- Adaptability and flexibility
Additional Information
My objective is to receive an interview and hopeful employment in the Organ Department at NEDS specifically in the perfusionist capacity, I am currently seeking this technical role with NEDS due to the intriguing appeal of this new position and the role it plays within the complexities of organ recovery and transplantation. My desire for personal growth and expanding my knowledge and skills within the OPO/MEDICAL FEILD is what also drives me to pursue such a position. Also I'm a true believer in the mission of our organizations endeavor "To save and heal lives through organ and tissue donation." Lastly I feel that with my now over 3yrs of tissue recovery expertise coupled with my extensive emergency room tech background and advanced emergency training in critical care and emergent situations qualiffies me to be a good candidate to learning the nuances of this position along with the technical intricacies that may come with operating the medical devices required in the perfusion of the organs involved in recovery.
Languages
Portuguese
Native or Bilingual
Cape Verdean-Creole (Portuguese Creole)
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
Tissue Recovery Specialist
New England Donor Services
08.2022 - Current
Assistant to the Funeral Director
MacKinnon Funeral Home
01.2020 - 08.2022
Hospital Security Officer
Southcoast Health System
01.2020 - 11.2021
ER Technician
Southcoast Health System
03.2011 - 02.2021
Patient Transport Supervisor
Southcoast Health System
03.2009 - 04.2011
No Degree - Nursing
New England Institute of Technology
Associate of Science - Health Sciences
BCC (Bristol Community College)
High School Diploma - General Studies
New Bedford High School