Gerald Wood
Reston,VA
Overview
11
11
years of professional experience
1
1
Certification
Work History
VAST Chip Fabrication and Nano Characterization
Course
Charlottesville, Virginia
09.2025 - 11.2025
- Followed cleanroom protocols (gowning, contamination control, tool safety) to safely work inside a semiconductor fabrication environment.
- Learned the fundamentals of vacuum systems and how different vacuum levels are used in deposition, etching, and lithography tools.
- Processed wafers through the full photolithography workflow, including cleaning, photoresist coating, baking, mask alignment, UV exposure, and development.
- Assisted with thin-film deposition processes and observed how parameters such as time and pressure affect film thickness and uniformity.
- Carried out basic thin-film measurements (e.g., thickness and optical properties) using common metrology tools under supervision.
- Practiced foundational etching techniques (wet or dry) to remove material and understand selectivity and etch-rate concepts.
- Used optical microscopy and other imaging tools to examine wafers, identify defects, and evaluate pattern transfer quality.
- Used KLayout to view and make simple edits to mask designs, including layout navigation, layer visualization, and basic pattern creation.
Real Estate Transaction Coordinator
Jessyca Rivas
Reston, Virginia
02.2025 - 08.2025
- Reviewed contracts to identify critical terms and ensure accuracy before execution.
- Provided support during closings by coordinating necessary paperwork and logistics.
- Communicated effectively with clients, agents and other parties involved in the transaction.
- Coordinated inspections, appraisals, title searches and other tasks associated with real estate transactions.
- Monitored progress of each transaction from contract to close.
- Reviewed, revised and processed all documents related to real estate transactions.
- Promoted active listings through social media marketing, open houses and newsletters.
Real Estate Agent
Keller Williams
Reston, VA
10.2020 - 01.2023
- Utilized data entry skills within CRM services to meticulously manage client information, property details, and transaction documentation, ensuring accurate and organized records.
- Conducted comprehensive property market analyses, leveraging data insights to accurately assess property values and guide pricing strategies for optimal market positioning.
- Represented clients throughout the entire property transaction process, ensuring their interests were effectively communicated and negotiated for a successful outcome.
- Negotiated and finalized sales and lease agreements, demonstrating strong interpersonal and communication skills to achieve mutually beneficial terms.
- Provided expert advice to clients on property values and market trends, facilitating well-informed decisions in alignment with their real estate goals.
- Orchestrated seamless property showings and open houses, showcasing key features and facilitating potential buyer interactions to enhance property visibility.
- Managed property advertisements and online listings, optimizing content and visuals to attract target audiences and generate leads.
- Cultivated and maintained strong client relationships through effective communication, responsiveness, and personalized service.
- Stayed current on evolving real estate regulations and market trends, ensuring compliance and providing clients with up-to-date industry insights.
- Collaborated with various real estate professionals, including mortgage brokers and inspectors, to facilitate smooth transactions and provide clients with a comprehensive suite of services.
- Prepared, reviewed, and processed property listings, purchase agreements, lease agreements, and disclosure forms to ensure legal compliances, and facilitate transactions.
- Assisted in tracking earnest money deposits, monitoring deadlines for escrow or financing contingencies clients.
Document Processor
K12 Randstad
Reston, Virginia
06.2015 - 10.2018
- Maintained strict confidentiality of sensitive customer information when processing birth certificates, proof of residency, report cards, SPED, Social Security cards, and others for enrollment.
- Use of Salesforce and TotalView Enrollment integration systems, providing written feedback for customers and team members regarding document submissions.
- Utilized Microsoft Outlook for comprehensive email management, calendar coordination, and efficient communication between team members.
- Ensured state compliance guidelines are met for all document admissions.
- Addressed and resolved data entry ticket inquiries, ensuring accurate and timely resolution.
- Evaluated over 180 pages per day of documentation and reports for accuracy and completeness, identified deficiencies, and advised on appropriate corrective measures to improve information details, or processes.
- Fast-paced, changing team environment working towards upcoming deadlines and state-mandated guideline alterations.
- Collaborated in daily huddles and strategic meetings for analysis reports, vendor-specific initiatives/support, and streamlining of tasks.
Front Desk Associate
MyTjPrep
Herndon, VA
08.2015 - 02.2017
- Offered comprehensive administrative support to the owner and teaching staff, ensuring the seamless daily operation of the organization by managing client inquiries and maintaining effective communication.
- Acted as the primary point of contact for customer inquiries, delivering friendly and knowledgeable support to both current and prospective customers.
- Managed appointment scheduling through phone interactions, updating guest information promptly and accurately.
- Maintained meticulous records and student documentation, maintaining accuracy and organizational efficiency.
- Verified and collected client payments.
- Wrote and maintained daily activity logs, providing a detailed account of daily operations for reference and reporting purposes.
Customer Service Associate
Big Lots
Herndon, VA
09.2014 - 07.2015
- Educated customers on special pricing opportunities and company offerings.
- Trained new team members in cash register operation, stock procedures and customer services.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Cleaned shelves, counters and tables to maintain organized store.
Education
VAST Chip Fabrication and Nanocharacterization - Certificate
University of Virginia
Charlottesville, VA11-2025
High School Diploma -
Herndon High School
Herndon, VA06.2013
Some College (No Degree) - Communications
Northern Virginia Community College
Annandale, VASkills
- Strong customer service background with experience supporting diverse client needs and resolving inquiries efficiently
- Proven sales experience, including relationship building, lead follow-up, and guiding clients through decision-making processes
- Administrative support capabilities, including document handling, office coordination, and task prioritization
- Organized file and records management skills with attention to accuracy, confidentiality, and workflow efficiency
- Excellent verbal and written communication skills, communicating clear information exchange across teams and clients
- Proficient in CRM platforms such as Salesforce, Brivity, and KW Command for tracking leads, updating client information, and managing sales pipelines
- Skilled in Google Workspace (Gmail, Calendar, Drive) for communication, scheduling, and collaborative document creation
- Experienced with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document preparation, data entry, and professional communication
- Competent in Canva for creating marketing materials, social media content, and branded visual assets
- Experienced in document processing, including drafting, formatting, proofreading, and digital organization
- Efficient in appointment scheduling and calendar management to support smooth daily operations
Security Clearance
- Tier 5 CBP Background Investigation: November 2024 - Present
Certification
- VAST Chip Fabrication and Nanocharacterization Lectures (2025) - Continuing and Professional Education (CPE)
- VAST Chip Fabrication and Nanocharacterization Labs (2025) - Continuing and Professional Education (CPE)
- Work Smarter With Microsoft Word (2024) - an online non-credit course authorized by Microsoft and offered through Coursera
- Work Smarter With Microsoft Excel (2024) - an online non-credit course authorized by Microsoft and offered through Coursera
- Work Smarter With Microsoft PowerPoint (2024) - an online non-credit course authorized by Microsoft and offered through Coursera
- Licensed Realtor (2020) - Issued by VA Dept. of Professional & Occupational Regulation
Languages
English
Native/ Bilingual
Spanish
Intermediate
B1
Timeline
VAST Chip Fabrication and Nano Characterization
Course
09.2025 - 11.2025
Real Estate Transaction Coordinator
Jessyca Rivas
02.2025 - 08.2025
Real Estate Agent
Keller Williams
10.2020 - 01.2023
Front Desk Associate
MyTjPrep
08.2015 - 02.2017
Document Processor
K12 Randstad
06.2015 - 10.2018
Customer Service Associate
Big Lots
09.2014 - 07.2015
High School Diploma -
Herndon High School
VAST Chip Fabrication and Nanocharacterization - Certificate
University of Virginia
Some College (No Degree) - Communications
Northern Virginia Community College