Registered Nurse (RN) with 27 years of nursing practice, 12 years of intensive care experience and 15 years of chronic and acute hemodialysis experience progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.