Idono Gbenro
Edgewater,MD
Summary
Highly motivated and detail-oriented Compliance Specialist with a proven track record of analyzing and interpreting complex regulations, Developing policies and procedures, and implementing effective compliance programs. Skilled in conducting risk assessments, monitoring activities, and reporting findings to management. Possess strong communication and interpersonal skills, and ability to work collaboratively with cross-functional teams. Develop standards to maintain legal compliance. Quality management. Financial planning and strategy. Critical thinking and problem-solving skills. A recruitment professional offering twelve years of management and diversified experience. Possessing strong interpersonal skills Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Recruitment Specialist
The University of the District of Columbia
06.2019 - Current
- Orchestrated all admission and enrollment activities, driving improved student recruitment and retention metrics
- Worked closely with Financial Aid, optimizing scholarship and grant processes to benefit students
- Aids student issues preventing potential problems while simultaneously offering solutions
- Interpreters and translates compliance policies with students
- Actively communicates and collaborates with Financial Aid, Registrar’s Office, and Student Accounts to ensure student needs are accounted for
- Ensures internal practices of admission and enrollment are effective and satisfactory according to university policy
- Developed and implemented policies ensuring seamless transitions for students, from application to enrollment
- Built and managed account relationships across accounts all levels to solidify partnerships and commitment
- Devised multi-dimensional approach
- (cold calling, database mining, referrals, social media, and internet sourcing)
- Coordinated and participated in networking events including job fairs
- Increased portfolio of feeder schools and programs
- Established and nurtured key partner contacts
- Identified risks and worked with account delivery team to build risk mitigation strategies and deployment plans
- Conducted as-is and to-be analysis (gap analysis) and worked closely with Sales, Marketing, Product Management and Operations teams to identify and track value added offerings
- Conducted competitor analysis and provided feedback on services and delivery improvement initiatives
- Worked closely with Managers, Directors, Vice Presidents, and Counselors to develop recruiting plans
- Worked closely with First Time in College Counselors to Increase enrollment yield
- Trained and developed recruitment team on Outreach
- Worked on many special team projects including Text Blast Campaign, Admit day and student referral program, DC UP scholarship
- Managed full-cycle recruiting including identifying, pre-screening, qualifying, and closing candidates within standard time to fill metrics
- Proficient at prospecting, educating, selling, and servicing accounts in highly competitive markets.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
- Collaborated with hiring managers to understand job requirements and expectations
Director of International Recruitment
Beauty Schools of America
06.2017 - 12.2019
- Articulate in-depth knowledge base of university programs, admission policies, and procedures
- Successfully coordinated post-award processes for mix of private, corporate foundation grants, and select government grants
- Ensured timely and accurate documentation of all grant and scholarship deliverables, adhering strictly to established timelines
- Spearheaded a culture of best practices and controls, optimizing overall grant and scholarship management
- Consulted with and provided guidance for international operating according to student needs
- Directed and implemented procedures in order to meet and maintain deadlines under university policy
- Developed and oversaw implementation of grants and scholarships in adherence to university policies
- Inspected and managed external compliance team performance while enforcing corrective action according to quality system framework
- Acted as a liaison between the Office of Finance, Financial Aid, Student Accounts, principal investigators, and program staff, ensuring seamless coordination across the university's spectrum
- Establish new domestic and international markets, promoting and enhancing diversity, thereby successfully increasing yields
- Develop and maintain professional networks with local, state, national, and international organizations, and agencies
- Coordinate follow-up communication with prospective student inquiries and applicants, monitor application processing and admissions review process with the Admissions department
- Develop and manage international recruitment materials and procedures, create weekly enrollment report, and assist in the completion of yearly surveys
- Create and implement ambitious, multi-faceted plans for marketing and student acquisition strategies from lead generation through enrollment
- Travel on regular bases to various national and international locations, providing excellent customer service through cordial interactions with students, parents, high school and counselors, during the admission cycle, ensuring all processes are completed before deadlines
- Maintain an active presence with internal and external offices, ensuring success within all departments during the recruitment process
Director of Admissions
Prospect College
07.2017 - 05.2019
- Oversee and administer recruitment events for the overall success of the Admissions department, ensuring recruitment goals and objectives are met
- Established an excellent customer service experience by working closely with Admissions and records, ensuring communication with leads through enrolled students, including an effective flow of publications, electronic and telephone communications
- Provide leadership, direction, motivation, and supervision of employees to ensure consistent productivity
- Extract and analyze data indicating key performance indicators, lead source, call management, applications vetted, new student starts
- Coordinate the use of present students and alumni volunteers in efforts to recruit more students
- Develop and supervise outreach efforts to increase lead generation effectiveness, utilizing various methods to reach as many prospective students as possible
- Utilize a CRM to monitor daily interactions and progression of leads through the enrollment process
- Supervise the blueprint, planning, and implementation of the campus open house events, which include tours of the campus, open houses, and other student program activities.
Regional Director
Rhodium Global
07.2012 - 07.2016
- Created successful show in West Africa, “Making of a Chef,” drawing crowds to participate by using Culinary Arts abroad opportunity as a motivator
- Responsible for recruiting prospective contestants for shows from West Africa as well as judges from around the world
- Fostered relationships with International Culinary Arts schools for the winners of “Making of a Chef” to attend upon completion of the competition
- Managed several aspects of campaigns: prospecting, presenting, pricing, contract management, deal closing, account management, and project management
- Maximized opportunities to expand volume of business, catapult revenue, and maintain competitive advantage
- Coordinated and facilitated articulation agreements with selected sponsorships and local stores in West Africa
- Utilized strong and effective motivational speech to train and empower others, motivating them to be successful in every project
- Developed, monitored, and evaluated recruitment partnerships to ensure information reached as many individuals as possible
- Developed specific plans to ensure both long and short-term success and growth of the show
- Assisted in overseeing the marketing and promotion of the show to the viewers
Associate Director of Admissions
The Art Institute of Washington
01.2009 - 10.2012
- Recruited international students for study using e-mail, web, and travel-based methods
- Responsible for recruiting qualified applicants for admissions to The Art Institute of Washington in accordance with state and federal accreditation and Institute policies and regulations, consistent with the highest ethical standards
- Collaborated with representatives from international high schools, colleges, universities, and organizations for special projects or programs as required
- Represented the Institute at various fairs and informative recruitment programs
- Developed and coordinated faculty and student “study abroad” programs
- Prepared department budget and monitor expenses on a regular basis
- Assembled academic and demographic information on students recruited and studying abroad partnerships
- Supervised and monitored immigration services and compliance with Immigration.
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities
- Explained admissions processes, educational programs, financial assistance and student services to over hundreds of potential students
- Assisted in development and implementation of faculty development plans.
- Skilled at working independently and collaboratively in a team environment.
Branch Manager, Compliance Analyst
Chevy Chase Bank
01.2000 - 01.2005
- Led core banking operations, driving efficiency and customer satisfaction metrics
- Collaborated with cross-functional teams to develop banking products tailored to customer needs
- Oversaw risk assessment procedures, ensuring robust financial health for the institution
- Planned, pitched, and coordinated internal and external marketing projects with a focus on appealing to the customer's needs
- Provided customer support and built client relationships to small business and partnerships
- Attained quarterly sales goal three years in a row, thereby contributing significantly to the overall success of the company
- Instituted new office employee orientation program to improve employee productivity
- Exceeded deposit base by 20% every quarter by ensuring customer satisfaction during every interaction.
- Prepared documentation and records for upcoming audits and inspections
- Assisted investigation and risk management teams with fraud investigations and risk identification
- Developed improvement and corrective action plans to bring operations in line with requirements
- Launched new training program to boost employee skills and staff retention rate
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
- Forecasted trends and recommended improvements based on financial risk analyses
- Reviewed audit and monitoring reports related to consumer and client activities
Education
Bachelor of Arts - Business Administration And Management
University of The District of Columbia
Washington, DC05.2006
Skills
- Strong knowledge of compliance regulations, policies and procedures
- Excellent analytical skills and attention to detail
- Ability to prioritize and manage multiple projects simultaneously
- Proficient in
- Microsoft Office Suite and database management
- Strong leadership and team management skills
- Excellent communication, interpersonal, and cultural awareness skills
- Deep understanding of global talent market and recruitment trends
- Proven ability to source, screen, and hire top talent
- Experience with HR technology and applicant tracking systems
- Ability to work in a fast-paced, deadline-driven environment
- Remote Conferencing and Communication
- Status Updates
- Workforce Improvements
- Microsoft Office
- Staffing Metrics
- Adaptable to Changing Conditions
- Customer Service Management
- Corrective Actions
- Providing Feedback
- Americans with Disabilities Act (ADA)
- Problem Resolution
- Analytical and Critical Thinking
- Confidential Document Control
- Global recruitment
- Business requirements understanding
- Recruitment strategies
- Background checking
- Candidate and client relations
- Public speaking
Timeline
Recruitment Specialist
The University of the District of Columbia
06.2019 - Current
Director of Admissions
Prospect College
07.2017 - 05.2019
Director of International Recruitment
Beauty Schools of America
06.2017 - 12.2019
Regional Director
Rhodium Global
07.2012 - 07.2016
Associate Director of Admissions
The Art Institute of Washington
01.2009 - 10.2012
Branch Manager, Compliance Analyst
Chevy Chase Bank
01.2000 - 01.2005
Bachelor of Arts - Business Administration And Management
University of The District of Columbia
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