Idrees Abdurrazzak
Providence
Summary
Adept at blending technical and interpersonal skills, I excelled in a fast-paced restaurant setting by delivering exceptional customer service and streamlining daily operations, enhancing the dining experiences through efficient order management and conflict resolution. With a dedicated and focused approach to programming and problem-solving, I used these skills to enhance efficiency and further strengthen my unique blend of technical expertise and interpersonal abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
International House Of Pancakes
04.2015 - Current
Since April 2015, as a Restaurant Waiter at International House Of Pancakes in Providence, Rhode Island, I have delivered prompt, friendly service and ensured a positive dining experience all while efficiently managing multiple tables, accurately taking and communicating orders, and upselling menu items and specials. My exceptional social and interpersonal skills have resulted in superb service and a loyal base of returning customers. Additionally, I handled cash and electronic transactions, maintained a clean dining environment in line with health and safety standards, proactively resolved customer complaints, and assisted in training new staff.
Education
Associate of Science - Software Engineering & Web Development
New England Institute of Technology
East Greenwich, RI03-2025
High School Diploma -
Providence Career And Technical Academy
Providence, RI06-2016
Skills
Languages: Python, JavaScript, C#, SQL, PHP
Frameworks: Tailwind
IDE Tools: Visual Studio Code
Tools & Technologies: Excel, Power Query (M language), Power BI, DAX modeling
Interpersonal Skills:
- Service quality
- Conflict management
- Order taking
- Customer service
Operating Systems: Windows, MacOS
- Problem-solving
Accomplishments
- I have been recognized on the Dean’s List three times throughout my degree. During high school, I served as a youth leader in a non-profit organization and helped establish a Student Government before completing my senior year.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Certification
I have also completed specialized data analysis and data science courses and I have earned certifications in the following:
- Analyzing Police Activity with pandas
- Data Manipulation with pandas
- Intermediate Python
- Introduction to Data Science in Python
- Data Analysis in Excel
- Understanding Data Science
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Waiter
International House Of Pancakes
04.2015 - Current
Associate of Science - Software Engineering & Web Development
New England Institute of Technology
High School Diploma -
Providence Career And Technical Academy
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