Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Idris Ali

Idris Ali

Tampa,Florida

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction and streamlining inventory processes. Excelled in roles requiring exceptional customer service and time management skills. Demonstrated leadership by training staff and exceeding sales targets, achieving significant improvements in client engagement and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate

Amazon
02.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Salesperson

Golf Air Solution
01.2024 - 03.2024
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Account Executive

No Limit Consultant
06.2023 - 08.2024
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Banquet Server

Palma Ceia Golf & Country Club
09.2021 - 02.2022
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Pizza Delivery Driver

Pizza Hut
06.2020 - 11.2020
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Cashier

Fresh N Fun
12.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cooker Operator

Bob Evans
11.2020 - 01.2021
  • Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.
  • Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
  • Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
  • Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.

FOH Team Member

Salem Fresh Eats
06.2020 - 11.2020
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Grill Cook

Nick's Gyros
01.2020 - 06.2020
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

Associate of Arts - Computer And Information Sciences

Hillsborough Community College
Tampa, FL
08.2024

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Cash Handling
  • Customer Engagement
  • Software Development

Certification

cpr

excel

word



Languages

Arabic
Native or Bilingual
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Timeline

Salesperson

Golf Air Solution
01.2024 - 03.2024

Account Executive

No Limit Consultant
06.2023 - 08.2024

Associate

Amazon
02.2022 - Current

Banquet Server

Palma Ceia Golf & Country Club
09.2021 - 02.2022

Cashier

Fresh N Fun
12.2020 - 05.2021

Cooker Operator

Bob Evans
11.2020 - 01.2021

Pizza Delivery Driver

Pizza Hut
06.2020 - 11.2020

FOH Team Member

Salem Fresh Eats
06.2020 - 11.2020

Grill Cook

Nick's Gyros
01.2020 - 06.2020

Associate of Arts - Computer And Information Sciences

Hillsborough Community College

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Idris Ali