Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Idris Salehi

West Hartford,CT

Summary

Experienced cashier with expertise in cash handling and customer service. Proven ability in problem resolution and team collaboration, driving operational efficiency and enhancing customer satisfaction. Detail-oriented manager skilled in coordinating daily operations and leading teams to achieve process improvements. Reliable and organized professional with a strong background in retail operations and customer engagement.

Overview

2
2
years of professional experience

Work History

Cashier

Osaka Sushi & Asian Bistro
Bloomfield, Connecticut
04.2025 - 08.2025
  • Processed customer transactions efficiently at point of sale.
  • Maintained accurate cash drawer and balanced end-of-day totals.
  • Assisted customers with product inquiries and provided recommendations.
  • Operated cash register and handled various payment methods securely.
  • Collaborated with team members to streamline checkout procedures.
  • Provided friendly, attentive service to enhance customer shopping experience.
  • Collected payments and provided accurate change.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.
  • Answered customer inquiries regarding store policies and procedures.

Manager

Ct Tax Service
Hartford, Connecticut
12.2024 - 04.2025
  • Coordinated team schedules and resources for daily operations.
  • Assisted in developing and implementing operational procedures.
  • Handled customer inquiries and provided appropriate solutions.
  • Collaborated with staff to ensure smooth workflow and communication.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Crew Member

Chipotle Mexican Grill
West Hartford, Connecticut
11.2023 - 05.2024
  • Assisted customers with orders and inquiries in a fast-paced environment.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Prepared food items according to standardized recipes and safety guidelines.
  • Operated kitchen equipment safely while following operational procedures.
  • Collaborated with team members to ensure efficient service delivery.
  • Handled cash transactions accurately during busy periods.
  • Followed health and safety standards to promote a safe work environment.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Resolved customer complaints in a professional manner.

Education

Bachelor of Science - Finance

University of Connecticut
Storrs, CT
05-2028

Skills

  • Financial analysis
  • Customer service and support
  • Team collaboration
  • Cash handling and management
  • Problem resolution
  • Time management
  • Data entry
  • Leadership
  • Issue resolution
  • Payment collection
  • Clear communication
  • Staff training
  • Empathy and patience
  • Order taking
  • Multitasking and organization
  • Cash register systems

Languages

Spanish
Professional

Timeline

Cashier

Osaka Sushi & Asian Bistro
04.2025 - 08.2025

Manager

Ct Tax Service
12.2024 - 04.2025

Crew Member

Chipotle Mexican Grill
11.2023 - 05.2024

Bachelor of Science - Finance

University of Connecticut

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