Idrissa Conteh

• Prepared and filed tax forms to meet needs of customers
• Greeted clients
• Helped clients organize their documents and fill out their Intake Sheet, or translate
• Underwent 8 hours of training and screeners.
• Managed tax submissions and made sure all information complied with regulations.
• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.

● Developed monthly, quarterly, and annual profit and loss statements and

balance sheets.

• ● Handled day-to-day accounting processes to drive financial accuracy.
• ● Entered figures using 10-key calculator to compute data quickly.
• ● Presented audit findings to accounting manager after reviewing results and paperwork.

● Streamlined daily reporting information entry for efficient record-keeping

purposes.

• ● Inspected account books and recorded transactions.
• ● Tracked financial progress by creating quarterly and yearly balance sheets.
• ● Effectively communicated with clients about payment needs and kept
• ● updated, detailed and accurate ledgers.
• ● Gathered, evaluated, and summarized account data in detailed financial reports.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process.

• Scheduled appointments with over 40 potential customers through personal contacts and referrals
• Demonstrated Cutco products to 34 potential customers, either in-person or online
• Wrote up customer orders and submitted them to local office
• Helped existing customers with service requests
• Meet with manager to review personal performance
• Attended advanced training sessions and conferences to learn about sales techniques, consumer behavior, and more
• Underwent comprehensive training, so prior experience was not necessary.

• In charge of processing/packaging/stocking products according to Grocery Standards
• Cleaned work areas, providing customer service unloading stock, and reloading salvage
• Completed daily cash functions like account tracking, payroll and wage.
• Cooperated with 13 senior leaders to create operating budgets and initiate financial planning

• Greeted hundreds of Guests with a smile while receiving orders and processing payments
• Prepared and packaged food and drink products
• Upselling and cross-selling when appropriate
• Processing returns and refunds, and resolving customer complaints
• Unloads and stocks inventory items as needed
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements
• Supported management by processing invoices and documents with consistent on-time delivery
• Processed credit card payments and reconciled credit card statements for accuracy in accounting process
• Generated invoices upon receipt of billing information and tracked collection progress.