Summary
Work History
Education
Skills
Languages
Timeline
Generic

Nadira Mahamadou

Hyattsville,MD

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Work History

Retail Sales Associate

Biersabieh
, MD
  • Organized displays to attract customers and promote sales.
  • Assisted customers with finding the right product for their needs.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Described merchandise and explained use, operation and care.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Prepared merchandise for purchase or rental.
  • Maintained thorough knowledge of store merchandise, current sales, and promotions.
  • Offered suggestions for additional items that may be of interest to customers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Participated in team meetings and training sessions.
  • Used product knowledge to suggest items to match client needs.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Cleaned shelves, counters and tables to maintain organized store.

Stocker

Biersabieh
, MD
  • Tracked outgoing orders to provide shipping status to customers.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Received and processed incoming shipments of merchandise.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Removed outdated products from shelves in accordance with company policy.
  • Packed boxes for shipment using appropriate packing materials.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Compared merchandise invoices to items actually received.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Read orders to verify attributes and quantities of merchandise.
  • Arranged merchandise in an attractive manner to promote sales.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Stamped price tags on merchandise, referring to official price lists.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Lifted materials of varied weights on regular basis.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Replenished items to maintain stock availability.
  • Placed products on conveyors for final wrapping and shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Recorded quantity, type and value of materials or items received.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Assisted with store displays and window dressing as needed.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Maintained accurate inventory levels through regular stock checks.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Stocked shelves with newly arrived products.
  • Processed returns quickly and accurately according to company policy.
  • Faced products on shelves and displays to meet company policies.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.

Cashier

LLC
Hyattsville
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Duval High School
High School 9880 Good Luck Rd, L

Skills

  • Customer service
  • Visual merchandising
  • Inventory management
  • Sales strategy
  • Product knowledge
  • Team collaboration
  • Effective communication
  • Time management
  • Retail operations
  • Purchase orders
  • Excellent written and verbal communication
  • Account assistance
  • Teamwork
  • Marketing strategies
  • Sales trends
  • Retail Industry Trends

Languages

English
Proficient (C2)
C2
French
Proficient (C2)
C2

Timeline

Retail Sales Associate

Biersabieh

Stocker

Biersabieh

Cashier

LLC

High School Diploma -

Duval High School
Nadira Mahamadou