IEESHA BARNETT

• Inspect truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Loads truck and properly secured items to prevent damage for deliveries.
• Complete on-time deliveries by choosing best and most efficient routes.
• Travel to residential and commercial locations.
• Ability to work outside in various weather conditions and temperatures.
• Door to Door Support with open and ongoing communication with the Customers, and Dispatch. In addition, help to ensure a quick resolution to any problems that may arise.

• Responsible for Security and Safety of client’s property and personnel.
• Maintain Knowledgeable regarding all site-specific policies and procedures, and implement emergency response activities as appropriate, while providing superior customer service.
• Provide Service within King County, Pierce County, and Snohomish County.
• Specialize in commercial and industrial security services such as mobile patrols, foot patrols, lock-up services, standing post-security, access security, and surveillance monitoring.
• Priority focus and concern are protecting client’s valuable assets and property.
• Provide visible deterrent to criminal activity, secured visual to each property, and reassuring peace of mind for clients.
• Ability to handle crisis situations at client site, calmly and efficiently.
• Work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand, walk or sit on various surfaces for long periods of time.

• Overseeing program building for Stability Program to guide families who have been recently housed transition and maintain housing long term, support with a focus on preventive measures as well as Strategic relationships, developed necassary skills for independence; Intermediate goals are designed to achieve milestones that are necessary to retain self-sufficiency.
• Conduct New Hire training, plan & develop effective training documents.
• Implementing life skills classes and curriculum within shelter, develop curriculum for employees and guest.
• Develop curriculum for classes Shallow Rent Subsidy Program which is progressive engagement program providing families with financial assistance up to a year.
• Oversee Stability Specialist caseload, problem solves collaborate.
• Monitoring unassigned and successfully graduated families.
• Experience working with the community to build partnerships and gain understanding of unique community needs.
• Utilize an approach that is client-centered, strength-based and trauma-informed.
• Stability Team assist clients and families in maximizing their abilities for self-determination by empowering in decision- making to the greatest extent possible.
• Engage clients in housing stability skill training with a collaborative team focus on housing assessment and affordable options.
• Maintain accurate client files and enter client information into Client workbook, including case notes, goals, progress reports, rent and landlord plan, and individual plan.
• Complete weekly, monthly and quarterly client reports and outcome narrative reports on program performance as needed.
• Ensure Data collection of Stability Program.
• Engage with landlords and clients in eviction resolution, move-in plans, rent planning, and tenant training.
• This position works closely with a community caring network of landlords, volunteers, and benevolence to ensure the family housing stability plan is achievable.
• This position is key to the success of families becoming stable and breaking the cycle of generational homelessness.

• Intake specialist to assist families with challenging situations as well as grieving families listening and empathizing to assist the family’s needs.
• Oversee the safety, and security of residents and Cherry Hill Inn facility.
• Provided a safe and secure environment for the patients, visitors, staff, and property of Swedish Cherry Hill Inn.
• Monitored The Cherry Hill In, conducted facility patrol hourly, responded to complaints and investigate incidents, report safety hazards, and appropriately document actions and observations.
• Schedule, problem solve, communicate, and coordinate referral appointments with outside specialists.
• Track and enter all referral requests in the Referral Tracking System or EMR on a daily basis.
• Coordinate with staff to track the status of all provider reports on patients referred to hospitals, outside clinics, and Specialty Providers and follow up for reports/records not received on referred patients.
• Maintain accurate records of external referral patient’s appointments that are kept, failed, and current status in the Referral Tracking System or EMR; Monitor Referral Tracking System or EMR for outstanding, provider reports that are (30 days or more old), and follow-up with the appropriate provider.

• Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
• Prepares daily reports for the Area Developer or District Manager, Prepares weekly employee schedules.
• Enforces tax, policy and procedure changes, Promotes quality customer service Oversees all aspects of the Tax Office and/or Processing Center.
• Duties include opening and closing store balance cash box daily, print tax checks for clients, quick books data entry.

• Successfully support account executives providing inventory checks, processing Purchase orders, and corresponding to customers and vendors regarding order status.
• Develop and implemented streamlined expense reports, budgets, and filing systems Create, edit and maintain electronic and written communication.
• Managed calendars and conference rooms.
• Create meeting agendas, supply advance materials, and execute action items for Meetings and team conferences provided meeting minutes.
• Detailed oriented with great attention to quality and accuracy to accurately enter and track data, perform and verify mathematical calculations, sort, and route mail.
• Scheduled and managed dynamic calendars and coordinated domestic travel logistics.

• Filing charts, pulling charts, create templates, Log patient property received, log alcohol or drug of choice, urine sample Blood alcohol level (BAL) processed upon admitting.
• Admitting clients, discharges, scheduling clients, screening clients, refer clients for assessments.

• Assisting adults, and youth-focused on living a drug-free, alcohol-free lifestyle, acquiring tool need for long term as well as successful recovery.
• Monitor conduct of clients in the housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
• Prepare and administer medications as directed by a physician, document medications taken.
• Search clients and conduct shakedowns of rooms for valuables and contraband, such as weapons or drugs.
• Inspect mail for the presence of contraband.

• Staff Support, Training, and Supervision.
• Coaching and developing as well as life skills training provided to each individual participating within Catholic Community Services.
• Case/Conflict management for clients with disabilities or special needs.
• Safe planning and harm reduction provide a safety net for homeless individuals; dinner, lunch, and breakfast are provided.
• Attend support team meetings, as well as creating strengths-based and needs-driven plan of care.
• Maintain accurate client files and enter client information into Client workbook, including case notes, goals, progress reports, rent, and landlord plan, and individual plan.
• Complete weekly, monthly and quarterly client reports and outcome narrative reports on program performance as needed.

• Permanent housing program for 50 chronically homeless women, many of whom suffer from chronic/acute mental illness, addiction issues, and/or trauma.
• Provide crisis intervention and advocacy to women in a harm reduction program.
• Review and record in a logbook to ensure program consistency Conduct security checks throughout building floors 3-6 to ensure that no unauthorized individuals are in the building and to monitor for unsafe conditions or situations.

• Supervise and direct Community Support Case Management staff.
• Pursue progressive employee evaluation and development.
• Create New hire Packet for new employees; train new employees at 6 different stations.
• Effectively working on harm reduction with women whether it is a mental illness, physical illness, or substance abuse.
• Rapid Re-Housing Program assists individuals with financial assistance to obtain a residence and stability; correspond with agencies as well as property managers to assist clients with applying for stable housing.
• Assist clients with housing, volunteer, education and employment resources, training programs as well as assistance with cover letter and resume being able to apply for employment.
• Oversee, maintain and review case management records for quality assurance, training, and data management purposes.
• Participate in program evaluation and best practice development, including input from residents, Housing Management staff, other staff and volunteers.
• Conduct staff meetings and planning sessions, and facilitate Resident Council and tenant community meetings as needed.

Performed supplier risk evaluations and supported regulatory inspections.

• Communicated best practices among on-site and external personnel to align efforts and goals.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth Type operations.
• Supervised site investigations, reported issues and escalated those that required further assistance.
• Kept equipment in good working order and properly stored between jobs.
• Scanned and entered new inventory, updated numbers and investigated variances.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Set minimum and maximum inventory levels based upon business history and need.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Handled day-to-day shipping and receiving overseeing more than Number packages per day.