Ieesha Lisenby
Augusta,GA
Summary
Administrative professional with focus on precision and results. Proven record of streamlining administrative processes and supporting team collaboration. Reliable and adaptable with strong multi-tasking and communication skills that employers value.
Experienced with administrative tasks, office management, and coordination. Utilizes strong organizational skills to maintain efficient office operations. Knowledge of administrative procedures ensures consistent and reliable performance.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Senior Administration Clerk
WellStar
Augusta, GA
04.2015 - Current
- Oversaw daily administrative operations, ensuring seamless workflow across departments.
- Managed scheduling and coordination of meetings for senior management, enhancing time efficiency.
- Developed and implemented filing systems, improving document retrieval speed and accuracy.
- Trained and mentored junior staff on administrative procedures, fostering team development.
- Prepared comprehensive reports and presentations for executive meetings, supporting strategic decision-making.
- Monitored compliance with organizational policies, ensuring adherence to regulations and best practices.
- Collaborated with cross-functional teams to enhance communication and project coordination efforts.
- Implemented quality control measures for incoming documents, significantly reducing inaccuracies and enhancing data integrity.
- Improved office efficiency by streamlining administrative processes and implementing time-saving procedures.
- Championed employee engagement initiatives leading to higher morale levels among staff members.
- Maintained organized filing systems for easy access to information, improving overall departmental efficiency.
- Promoted a safe work environment by enforcing adherence to safety protocols throughout the workplace.
- Established strong working relationships with colleagues, vendors, and clients through consistent communication and professional demeanor.
- Developed comprehensive training materials for new hires, expediting the onboarding process and fostering success within the team.
Unit Coordinator
Riley Children's Hospital
Indianapolis, IN
02.2002 - 03.2014
- Coordinated daily operations to streamline patient care and enhance service delivery.
- Implemented process improvements that increased team efficiency and reduced wait times.
- Developed training materials for new staff, ensuring adherence to hospital protocols and standards.
- Managed scheduling of medical staff, optimizing resource allocation and coverage across departments.
- Led initiatives to enhance patient experience through feedback analysis and service adjustments.
Education
Associate of Science - Health Information Management
Miller-Motte Technical College
NC12-2024
Skills
- Strong organization
- Effective delegation
- Time management mastery
- Detail-oriented approach
- Records management
- Travel arrangements
- Efficient problem solving
- High-level accuracy
- Expert multitasking
- Office software expertise
- Customer satisfaction
- Relationship building
- Cash handling
- Database entry
- Quality control
- File and database management
- Administrative support
- Quality management
- Prioritization
- Telephone etiquette
- Mail handling
- Mail sorting
- Processing mail
Timeline
Senior Administration Clerk
WellStar
04.2015 - Current
Unit Coordinator
Riley Children's Hospital
02.2002 - 03.2014
Associate of Science - Health Information Management
Miller-Motte Technical College