Ieisha Adams

Managed call responses promptly.

Arranged appointments.

Coordinated reminders for upcoming appointments.

Discontinued arranged sessions.

• Supervised deployment of telecommunication infrastructure.
• Maintained cleanliness and assisted with phone inquiries.
• Facilitated activation processes to meet customer service needs.

• Optimized remote call functions to elevate healthcare support.
• Managed call returns promptly.
• Implemented reminders to enhance appointment adherence.
• Developed system for sending billing reminders to clients.

• Supported clients in daily living tasks, enhancing their independence.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Respected patient's personal space while executing light housekeeping tasks.

• Supported members with specific needs at Sam's Club.
• Facilitated member enrollment for membership.
• Handled inbound and outbound calls efficiently.
• Maintained cleanliness and organization of workspace.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Managed store inventory efficiently.
• Created efficient schedules.
• Managed procurement of store supplies.

• Documented vital signs and coordinated transfers utilizing Hoya and stand-up lifts.
• Cleaned rooms as required, ensuring a tidy and sanitary environment.
• Ensured accurate dispensing of medications in compliance with guidelines.
• Facilitated healthy eating habits for patients.

• Assisted with personal care tasks such as showers, bed baths, and medication reminders in St. Louis.
• Provided assistance with medication schedules, meal services, and personal care.