Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ieisha Hicks

Washington

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Knowledgeable Security Officer with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Overview

20
20
years of professional experience

Work History

Lead Teacher

National Children's Center
02.2024 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.

Security Officer

United States Capitol Police
12.2023 - Current
  • Helps patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean.
  • Observes patients to detect behavior patterns and reports observations to medical staff.
  • Intervenes to restrain violent or potentially violent or suicidal patients by verbal or physical means as required.
  • Protective holds, movements and carries
  • Blocking and redirecting patient movements against the patient’s weight (40-250 pounds)
  • Physical interventions in response to aggressive and self-injurious behavior
  • Ability to move quickly and confidently to intervene in situations when protective holds and/or movements are deemed necessary
  • Ability to pursue a bolting patient
  • Excellent observation skills; The ability to work well with people; Important personal characteristics include a stable personality and true motivation to help others; Customer/Client Focus; Ethical Conduct; Thoroughness; Flexibility; Personal Effectiveness/Credibility; Stress Management/Composure; Teamwork Orientation; Bedside Manner & Compassion; Health Promotion and Maintenance; Creating a Safe, Effective Environment; Informing Others; Good Judgment.

Medical Assistant

Concentra
03.2021 - 12.2023
  • Perform blood draws, injections
  • Perform EKGs
  • Responsible for obtaining patients medical histories and verify patient information, prepares patients for physical examinations, including taking vital signs and performing all required testing.
  • Provide assistance during examinations and treatment
  • Perform ancillary testing and tasks as directed
  • DOT and Non-DOT drug and alcohol screenings
  • Assist with patients wound care, and other injuries that may require stitches or other medical treatment.

Medical Assistant

National Spine and Pain Center
04.2018 - 03.2021
  • Provide patients with any needed discharge/follow-up instructions, educational brochures, and dietary requirements.
  • Prepare patients for the exam process and procedures by performing effective positioning, adjusting immobilization devices, moving equipment according to specific instructions, and adjusting exposure controls.
  • Collect urine from patients for drug screening purposes.
  • Dispensing and distributing of medication to patients
  • COVID testing

Medical Assistant

Unity Healthcare
01.2016 - 04.2018
  • Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
  • Verifying times with patients; preparing charts, pre-admission and consent forms.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

Security Guard

SecTek, Inc.
12.2013 - 06.2015
  • Operations of the head command center.
  • Processing daily reports to chief of command.
  • Responding to emergency calls.
  • Patrolling campus to insecure safety to staff, residents, and visitors.
  • Conduct foot patrol for buildings and campus.

Security Officer

Allied Barton
10.2014 - 01.2015
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrolling campus to insecure safety to staff, and visitors.
  • Answer alarms and investigate disturbances.

Security Guard

Affirmative Tactical Force
04.2013 - 08.2013
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Preschool Teachers Aide

Colorful Start Daycare Center
07.2012 - 01.2013
  • Assisted the lead teacher during classroom hour, prepared daily lesson plans.
  • Assisted in managing classroom behavior and enforcing rules.
  • Monitored safety during outdoor playtime.

Key Carrier/ Sales Associate

Payless Shoe Source
07.2010 - 02.2012
  • Operations of closing and opening of my store and other stores in the area, traveled to different locations to assist in store operations.
  • Prepared deposits, responsible for getting money to the bank, held lock codes to all money safes.
  • Responsible for coaching sales team, made sure all associates were updated with sale goals and promotions.

Assistant Manager/ Sales Associate

Wet Seal
09.2005 - 03.2008
  • Provided a great shopping experience for the customers, making sure every customer is giving the service they need.
  • Responsible for store deposits and cash handling, prepared money deposits for bank drop off.
  • Responsible for assigning duties and work scheduling for sales associates, assigned sales associates with their work tasks for their shift.

Education

High School Diploma -

Ballou Senior High School

Certified Medical Assistant - undefined

University of the District of Columbia workforce

Associates degree - Early Childhood Education

University of The District of Columbia Community College
Washington, DC
05-2023

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented

Timeline

Lead Teacher

National Children's Center
02.2024 - Current

Security Officer

United States Capitol Police
12.2023 - Current

Medical Assistant

Concentra
03.2021 - 12.2023

Medical Assistant

National Spine and Pain Center
04.2018 - 03.2021

Medical Assistant

Unity Healthcare
01.2016 - 04.2018

Security Officer

Allied Barton
10.2014 - 01.2015

Security Guard

SecTek, Inc.
12.2013 - 06.2015

Security Guard

Affirmative Tactical Force
04.2013 - 08.2013

Preschool Teachers Aide

Colorful Start Daycare Center
07.2012 - 01.2013

Key Carrier/ Sales Associate

Payless Shoe Source
07.2010 - 02.2012

Assistant Manager/ Sales Associate

Wet Seal
09.2005 - 03.2008

Certified Medical Assistant - undefined

University of the District of Columbia workforce

High School Diploma -

Ballou Senior High School

Associates degree - Early Childhood Education

University of The District of Columbia Community College

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