Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ieman Almijber

Summary

Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

25
25
years of professional experience

Work History

HR Manager

Ashley HomeStores
01.2020 - 08.2023
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Manage the staffing process, including recruiting, interviewing, hiring and onboarding
  • Ensure job descriptions are up to date and compliant with all local, state and federal regulations
  • Develop training materials and performance management programs to help ensure employees understand their job responsibilities
  • Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
  • Investigate employee issues and conflicts and brings them to resolution
  • Ensure the organization's compliance with local, state and federal regulations
  • Use performance management tools to provide guidance and feedback to team
  • Ensure all company HR policies are applied consistently
  • Maintain company organization charts and employee directory
  • Partner with management to ensure strategic HR goals are aligned with business initiatives
  • Maintain HR systems and processes
  • Conduct performance and salary reviews
  • Provide support and guidance to HR staff
  • Analyze trends in compensation and benefits
  • Design and implement employee retention strategies

Billing Department Manager

Ashley Home Furniture
01.2020 - 05.2021
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Worked with customers to develop payment plans and bring accounts current.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Organized and updated databases, records and other information resources.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Address customer questions and concerns

Sr. Technical Assistant

Qatar Petroleum
04.2007 - 06.2018
  • Provided technical guidance and support to team members.
  • Gathered, organized and distributed technical documentation.
  • Performed minor maintenance and repair on malfunctioning computer equipment.
  • Updated supervisor on status of projects.
  • Installed technical hardware and software in deskside support environment.
  • Served as point-person for support requests with clients and vendors.
  • Recorded information surrounding system failure to assist future rebuilds.
  • Prepared technical presentations and other materials for advisory meetings.
  • Working in budget for each project.
  • Monitoring the process for the project.

Sr. Administrator in Medical

Qatar Petroleum
12.2001 - 03.2007
  • Kept office operations running smoothly by providing effective leadership and administrative skills.
  • Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
  • Responded to, researched and resolved issues from internal staff, external departments and customers.
  • Delegated tasks, monitored compliance and implemented performance improvement plans.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Entered and maintained departmental records in company database.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Collected, validated, and distributed information to employees.

Retail Department Manager

Arab Bank
04.1998 - 12.2001
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Developed and managed department budget to monitor financial performance and minimize expenses.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Prepared annual budgets with controls to prevent overages.
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

High School Diploma -

Qatar High School
Qatar
06.1997

Skills

  • Statistical Data Analysis
  • Human Resources Department Processes
  • Conductivity Indicators
  • Employee Research
  • Retail Store Management
  • Operational Efficiency
  • HR Policies
  • Recruitment Oversight
  • Payroll Oversight
  • Improving Organizational Standards
  • New Employee Orientation
  • Recruitment and Hiring
  • Exit Interviews and Processes
  • Wages and Salary
  • Employee Retention
  • Microsoft Office Proficiency
  • Workforce Improvements
  • Managing Employee Relations
  • Correcting Submissions
  • Multiplication and Division
  • Training Needs Analysis
  • Policy Making and Enforcement
  • Company Organization
  • Employee Engagement Strategies
  • Data Imports
  • Accounts Payable and Receivable
  • Customer Satisfaction
  • Billing Review
  • Workflow Planning
  • Write Reports
  • Plan Budgets
  • Operation Monitoring
  • Financial Reporting and Analysis
  • Corrective Actions
  • Quality Assurance
  • Finance and Accounting Oversight
  • Creating Store Processes
  • Improve Performance

Languages

Arabic
Full Professional
English
Full Professional

Timeline

HR Manager

Ashley HomeStores
01.2020 - 08.2023

Billing Department Manager

Ashley Home Furniture
01.2020 - 05.2021

Sr. Technical Assistant

Qatar Petroleum
04.2007 - 06.2018

Sr. Administrator in Medical

Qatar Petroleum
12.2001 - 03.2007

Retail Department Manager

Arab Bank
04.1998 - 12.2001

High School Diploma -

Qatar High School

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Ieman Almijber