Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

IESHA COBB

Norfolk,VA

Summary

Results-driven Warehouse Manager recognized for exceptional productivity and efficient task execution. Specialized in inventory management, logistics coordination, and process optimization to enhance operational workflows. Proven ability in communication, leadership, and problem-solving to maintain seamless warehouse operations and foster team collaboration.

Overview

14
14
years of professional experience

Work History

Warehouse Manager

Hudson
Norfolk, Virginia
01.2014 - Current
  • - Expert in SAP systems, including ordering, receiving, processing payment, inventory management, transfers, and training.
  • - Established and maintained good relations with customers, vendors, and transport companies.
  • - Provided information to shipping and receiving personnel regarding inventory stock.
  • - Provided detailed instructions for job responsibilities, safety protocols, and company guidelines to new employees.
  • - Secured resourcing for materials, equipment, and personnel to meet warehouse operational needs.
  • - Coordinate onboarding sessions, processing I-9s, preparing training materials, leading employee orientation, and processing documents for badging.
  • - Proficient in Excel, Word, and PowerPoint. Familiar with some HR software.
  • Supervised staff to maintain productivity and safety standards.
  • Coordinated inventory management and stock replenishment processes.
  • Trained new employees on warehouse procedures and equipment use.
  • Implemented best practices for shipping and receiving processes.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.

Lead Barista

Starbucks
Norfolk, Virginia
01.2012 - 01.2014
  • - Oversaw more than 10 employees at once.
  • - Monitored the café for seating availability, safety, and the well-being of guests.
  • - Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • - Greeted customers at the front counter, answering questions, and inputting specialty coffee orders into the POS system.
  • - Discussed menu items and preparation methods with customers, and suggested promotional items to increase sales.
  • Previous customer service experience surpasses 10 years.
  • Oversaw daily operations to ensure efficient service and product quality.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Maintained accurate records of daily transactions, including cash register operations, sales and inventory levels.

Education

High School Diploma -

Brunswick High
Brunswick, Georgia
01.2010

Skills

  • SAP systems
  • Microsoft Office
  • Onboarding
  • I9
  • Employee training
  • Managing others
  • Warehouse
  • Loading and unloading
  • Time management
  • Operations planning
  • Attention to detail
  • Quality management
  • Customer care
  • Stock control
  • Warehouse operations
  • Staff management
  • Hiring and training
  • Database management
  • Warehouse auditing
  • Employee scheduling
  • Supplies inventory
  • Delegating work
  • Logistics coordination
  • Orientation
  • Recruiting
  • Great communication skills
  • Inventory control
  • Shipping and receiving
  • Inventory management
  • Employee training
  • Safety compliance
  • Shipping logistics
  • Leadership skills
  • Goal setting
  • Logistics

References

References available upon request.

Timeline

Warehouse Manager

Hudson
01.2014 - Current

Lead Barista

Starbucks
01.2012 - 01.2014

High School Diploma -

Brunswick High

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