Iesha Edwards

• Ensured safety and security of guests and employees throughout property.
• Conducted regular patrols to identify hazards and assess safety conditions.
• Collaborated with HR to enforce policies regarding employee incidents and compensation claims.
• Responded promptly to noise complaints, lost items, and security incidents, leading de-escalation efforts.
• Monitored surveillance systems and conducted necessary investigations to maintain safety.
• Controlled key access and created keys for employees as needed.
• Addressed guest safety concerns with urgency and effectiveness.
• Monitored entrances and exits to prevent unauthorized access.

• Monitored store premises for suspicious behavior and potential theft.
• Conducted regular inventory audits to identify discrepancies and prevent loss.
• Collaborated with management to develop loss prevention strategies and policies.
• Engaged with customers to promote a safe and secure shopping environment.
• Prepared security reports to document and log theft, accidents and safety violations.
• Responded to alarms, emergency situations, and safety concerns in a timely manner.
• Maintained accurate records of losses due to shoplifting or fraud.
• Conducted internal investigations into employee theft or policy violations.
• Manage and monitor employee time.
• Train new employees.
• provide great customer service

Monitored surveillance footage to identify suspicious activities consistently.

• Responded promptly to emergencies related to safety or suspected criminal activity.
• Attended leadership and OSHA safety meetings, managing compliance and safety documentation.
• Collaborated with HR on policy enforcement and conducted internal audits.
• Led training sessions, scheduled team shifts, and performed property patrols.
• Handled phone calls, responded to emails, and documented incidents thoroughly.
• Conducted safety briefings, escorted VIP guests, and ensured their safety.
• Managed lost and found processes, along with shipping and receiving operations.

• Monitored premises to ensure safety and security for all personnel.
• Conducted regular patrols to identify and address potential security risks.
• Responded to alarms and emergencies following established protocols.
• Controlled access points to prevent unauthorized entry and ensure compliance.
• Collaborated with local law enforcement during incidents and investigations.
• Documented daily activities and incidents in detailed reports for management review.
• Provided assistance to employees and visitors as needed, enhancing customer service.
• Investigated reported incidents such as theft, vandalism, trespassing.
• Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
• Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
• Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
• Participated in training exercises related to emergency response protocols.