Iesha Ellis

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Frequently inspected production area to verify proper equipment operation.
• Maintained database systems to track and analyze operational data.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Boosted team morale and performance, organizing regular training sessions and motivational meetings.
• Increased customer retention rates by implementing customer feedback into actionable improvements.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.

• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Controlled costs to keep business operating within budget and increase profits.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Maintained records on attendance and participation.
• Created training programs and instructional materials to further educate personnel.
• Increased overall job satisfaction through the delivery of personalized career coaching sessions.
• Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
• Ordering,inventory,staffing
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Set aggressive targets for employees to drive company success and strengthen motivation.

Determine

• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Coordinated schedules and timelines for events.
• Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
• Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
• Optimized inventory control, reducing waste and improving costefficiency.
• Collaborated with cross-functional teams to align goals and ensure project success.
• Successfully navigated complex zoning challenges, collaborating with legal experts to adjust plans and secure necessary approvals.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as 25-30 pounds.
• Assisted in reducing product damage by properly handling and storing materials.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated equipment while observing standard safety procedures.
• Moved furniture and boxes using utility dolly and truck ramp.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Strapped items down over protective padding to secure throughout transportation.