Iesha Hill
Overbrook
Summary
Ambitious and dedicated professional pursuing a Bachelor’s degree in Business Administration, offering a strong foundation in Microsoft Office, client relations, warehouse operations, and data entry. Proven ability to manage tasks efficiently while maintaining a focus on quality and customer satisfaction. Authorized to work in the US for any employer, bringing a versatile skill set and a commitment to contributing positively to team objectives. Eager to leverage academic knowledge and practical experience in a dynamic work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seasonal Warehouse worker equipment OP-FC
Walmart
11.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Break Pack Order Filler
Walmart
03.2022 - 10.2023
- Scanned inbound freight and accurately picked store-requested quantities, packing items into standardized 16-inch boxes to maintain high order accuracy and packaging consistency.
- Expedited customer orders by organizing items according to packing slips and ensuring timely delivery of products.
- Demonstrated flexibility in accepting additional responsibilities during absences or high-volume seasons to maintain consistent service levels across departments.
- Maintained a safe work environment through regular housekeeping and adherence to company safety protocols.
- Generated and affixed shipping labels, coordinating outbound shipments to ensure timely placement on the shipping line and on-schedule dispatch.
Warehouse Associate
The Home Depot
09.2021 - 02.2022
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Warehouse Associate
Amazon
10.2020 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Managed virtual bin inventory by accurately storing items in the system, ensuring real-time availability for customer purchases
Sales Associate
Dillard’s Inc.
05.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Car Salesperson
Briggs Auto Group
06.2018 - 04.2019
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Cashier
Target
03.2015 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Business Administration
Capella University
12-2025
Certificate - Nursing Assistant
Washburn Institute of Technology
12.2014
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Cash register operation
- Payment processing
- Refunds and exchanges
- Complex Problem-solving
- Staff training and development
- Customer relationship management (CRM)
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- POS system operation
- Appointment scheduling
- Decision-making
- Attention to detail
- Adaptability and flexibility
- Active listening
- Task prioritization
- Self motivation
- Strategic planning
Certification
CNA
Timeline
Seasonal Warehouse worker equipment OP-FC
Walmart
11.2024 - 01.2025
Break Pack Order Filler
Walmart
03.2022 - 10.2023
Warehouse Associate
The Home Depot
09.2021 - 02.2022
Warehouse Associate
Amazon
10.2020 - 08.2021
Sales Associate
Dillard’s Inc.
05.2019 - 10.2020
Car Salesperson
Briggs Auto Group
06.2018 - 04.2019
Cashier
Target
03.2015 - 07.2018
Bachelor of Science - Business Administration
Capella University
Certificate - Nursing Assistant
Washburn Institute of Technology
Awards
Dean’s List - School of Business, Technology, and Health Care Administration - Spring 2024, Dean’s List SOBTHCA - Spring 2025
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