Iesha James
North Charleston,SC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General Store
08.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Overnight Stocker and Receiver
Home Depot
01.2018 - 10.2021
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
Education
Associate of Arts - Business Administration And Management
Trident Technical College
Charleston, SC02.2013
GED -
Wil Lou Gray Opp School
Columbia, SC01.2010
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Workload Management
- Marketing knowledge
- Recruiting and interviewing
Languages
English
Full Professional
Timeline
Assistant Manager
Dollar General Store
08.2021 - 10.2023
Overnight Stocker and Receiver
Home Depot
01.2018 - 10.2021
Associate of Arts - Business Administration And Management
Trident Technical College
GED -
Wil Lou Gray Opp School
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