Iesha Jones

• Kept kitchen clean and organized by performing daily maintenance tasks.
• Prepared and served various food items for up to 250 people solo.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
• Maintained food safety and sanitation standards.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Supported kitchen staff training and development, leading to increased productivity and efficiency.
• Reduced food waste significantly by implementing proper portion control and storage techniques.
• Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Measured, weighed, and mixed appropriate ingredients according to recipe directions

• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Collaborated with management team to develop new menu items.
• Streamlined kitchen operations with effective communication and collaboration among team members.
• Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
• Showcased excellent knife skills for precise cutting and preparation of various ingredients.
• Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
• Enhanced kitchen efficiency by streamlining prep work processes.
• Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
• Self-motivated, with a strong sense of personal responsibility.

• Solved problems timely and effectively, ensuring customer satisfaction.
• Assisted higher management with planning of routine operations and special projects.
• Collaborated with other departments to foster smooth operation of daily processes.
• Supported daily operations by organizing office spaces for maximum functionality and ease of use.
• Provided hands-on training to new hires, ensuring all were well-equipped to perform their roles successfully from day one.
• Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
• Managed day-to-day department operations with effective workflow coordination.
• Prepared and delivered operational performance reports to inform management.
• Provided administrative support with accurate document preparation and data entry.
• Collaborated with cross-functional teams to achieve project goals within specified timelines.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Managed the line to make sure 15 minute ticket times were being met hourly

• Prepared meals efficiently under time constraints for timely service during peak hours, standardly completing up to 60 orders solo.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Communicated closely with servers to fully understand special orders for customers.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Maintained well-stocked stations with supplies and spices for maximum productivity.

• Informed clients of policies and procedures.
• Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Coordinated with cross-functional teams to ensure seamless service delivery.
• Implemented feedback system to gather client insights, driving continuous improvement.
• Boosted team productivity by implementing collaborative communication platform.
• Developed referral program that significantly expanded client base.
• Piloted customer loyalty program, resulting in increased repeat business.
• Tailored communication strategies to different client segments, improving engagement.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.