Iesha Jordan
Shawnee,KS
Summary
Dynamic hairstylist with a proven track record at Shear Madness Salon, excelling in client consultations and innovative styling techniques. Renowned for building lasting client relationships and enhancing satisfaction through personalized services. A licensed cosmetologist skilled in color corrections and team leadership, dedicated to fostering a positive salon environment and driving repeat business.
Professional hairstyling expert with strong background in delivering high-quality hair care and styling services. Skilled in cutting, coloring, and styling techniques, with focus on modern trends and customer satisfaction. Effective team collaborator, adaptable to changing needs, and driven to achieve outstanding results for clients.
Experienced with modern hairstyling techniques and client consultations. Utilizes advanced skills in color treatments and precision cutting to exceed client expectations. Track record of fostering strong client relationships and staying current with industry trends.
Diligent [Desired Position] with proven aptitude for creating stylish and personalized looks that enhance client satisfaction. Leveraged diverse range of techniques to achieve consistently high-quality results. Demonstrated expertise in color treatments and precision cutting while maintaining strong focus on client relationships and adaptability to trends.
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Results-focused Asst.Community Pantry dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Hairstylist
Shear Madness Salon
01.2025 - Current
- Executed a variety of hair cutting, coloring, and styling techniques to achieve desired client outcomes.
- Delivered exceptional customer service by understanding client needs and providing personalized hairstyling consultations.
- Maintained a clean and organized workspace, ensuring adherence to health and safety standards.
- Assisted clients with product selection tailored to their hair type and style preferences.
- Adapted quickly to new styling trends and techniques through ongoing training and professional development.
- Collaborated with team members to enhance salon efficiency and foster a positive work environment.
- Built rapport with clients, encouraging repeat business through excellent service and follow-up communication.
- Managed appointment scheduling effectively to optimize client flow and minimize wait times.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
Assistant Pantry Coordinator
Community Assistant Council
03.2024 - Current
- Coordinated pantry inventory management, ensuring timely restocking of essential supplies.
- Assisted in organizing community food distribution events to enhance outreach efforts.
- Streamlined communication between volunteers and staff for improved operational efficiency.
- Implemented new labeling system for pantry items, increasing organization and accessibility.
- Trained volunteers on proper food handling procedures to maintain safety standards.
- Monitored compliance with health regulations, ensuring safe food storage practices are followed.
- Streamlined food distribution processes for increased efficiency in serving clients and reducing wait times.
- Increased client satisfaction by attentively addressing concerns or feedback regarding their experience at the pantry.
- Implemented safety protocols for staff and clients, maintaining a clean and organized workspace that adhered to health department regulations.
- Maintained compliance with federal, state, and local guidelines pertaining to food distribution to uphold the integrity of the program.
- Optimized storage solutions within the pantry space for easier access to items during distributions while maximizing capacity for inventory storage.
Hair Salon Owner
RoyaltyroyalMe Fashion
09.2009 - Current
- Developed and implemented innovative hair styling techniques to enhance client satisfaction.
- Managed daily operations, ensuring seamless customer service and salon efficiency.
- Trained and mentored staff on best practices in hair care and customer engagement.
- Executed marketing strategies to attract new clientele and increase brand visibility.
- Fostered strong relationships with suppliers to ensure high-quality materials for services.
- Analyzed market trends to adapt services, keeping the salon competitive in the industry.
- Ensured compliance with health regulations, maintaining a safe environment for clients and staff.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Collaborated with other local businesses to create cross-promotional opportunities, increasing brand visibility in the community.
- Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
- Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.
- Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Incorporated strategic partnerships with complementary businesses like bridal boutiques or photography studios to offer exclusive packages and increase the salon''s market reach.
- Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
- Conducted regular performance evaluations for staff members, setting clear expectations for professional growth opportunities within the salon.
- Boosted employee morale by implementing incentives programs and team-building activities.
- Streamlined inventory management for optimal product availability and cost effectiveness.
- Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Learned and remained updated on statutory requirements and regulations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Prepared billings and estimates for customers.
Education
Certificate Community Health Worker -
The Reale Justice Network LLC
Kansas City, MO10-2025
CA Hairdressing & Manicuring License -
Metropolitan Technical Career Center
Kansas City, MO09-2001
High School Diploma -
Paseo Academy of Fine & Performing Arts
Kansas City, MO05-1999
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Customer consultation
- Schedule management
- Relationship building and management
- [State] licensed cosmetologist
- Men and women haircuts
- Hair extensions
- Highly motivated self-starter
- Advanced communication skills
- Strong leader
- Highlights and lowlights
- Natural hair care
- Customer education
- Hair analysis
- Social media promotion
- Appointment coordination
- Styling tools
- Cuts for women
- Sales expertise
- Outstanding client retention
- Updo styling
- Thermal styling
- Hair straightening
- Continuing education
- Sanitation practices
- Color corrections
- Creative coloring
- Cosmetology
- Staff management
- Color principles
- Business management
- Hair maintenance expert
- Photoshoot hairstyling
- Curly hair specialist
- Scalp treatments
- Eyebrow styling
- Barbering techniques
- Trend expert
- Eyebrow shaping
- Razor cutting expert
- Endurance
- Texture services
- Networking expertise
- Team leadership
- Conflict resolution skills
- Training and development
- Safety compliance
- Advanced haircutting techniques
- Marketing
- Workstation cleaning
- Wig and hairpiece styling
- Color composition
- Hair detox treatments
- Braiding and weaving
- Customer loyalty building
- Styling advice
- Color application
- Social skills
- Hair therapy
- Hair cutting and trimming
- Precision cutting
- Innovative hairstyling techniques
Timeline
Hairstylist
Shear Madness Salon
01.2025 - Current
Assistant Pantry Coordinator
Community Assistant Council
03.2024 - Current
Hair Salon Owner
RoyaltyroyalMe Fashion
09.2009 - Current
Certificate Community Health Worker -
The Reale Justice Network LLC
CA Hairdressing & Manicuring License -
Metropolitan Technical Career Center
High School Diploma -
Paseo Academy of Fine & Performing Arts