IESHA MASON
Lansing
Summary
Mental health professional with comprehensive experience in therapeutic practices, adept at fostering positive client outcomes. Skilled in individual and group therapy, crisis intervention, and treatment planning. Strong focus on collaborative team efforts and consistently achieving measurable results. Reliable and adaptable with excellent communication and problem-solving abilities, ensuring effective support in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MENTAL HEALTH THERAPIST
The Link & Option Center
South Holland, Illinois
09.2024 - Current
- Provided therapeutic counseling and crisis intervention services, developing personalized treatment plans while maintaining confidentiality and building trust with clients.
- Conducted comprehensive mental health assessments, documented client progress, and implemented evidence-based therapeutic interventions for diverse populations.
- Led group therapy sessions and family counseling, helping clients develop coping strategies and achieve personal growth objectives.
- Maintained accurate clinical records and case documentation while ensuring compliance with healthcare regulations and professional standards.
- Partnered with healthcare providers and community resources to create comprehensive support networks, improving client access to essential services.
MENTAL HEALTH THERAPIST
Renest of Illinois Telehealth
Rockford, IL
01.2023 - 01.2025
- Designed and implemented treatment plans to enhance patient recovery and well-being.
- Led coordination of multidisciplinary teams, ensuring effective communication and alignment on project goals.
- Promoted client interests to ensure alignment with service offerings and satisfaction.
- Conducted comprehensive client intake and assessment processes.
- Conducted counseling sessions to empower clients in their recovery journey.
- Managed comprehensive documentation to support operational efficiency and compliance.
Case Manager
My Own Doctor Telehealth
Remote, Chicago, IL
08.2021 - 07.2022
- Coordinated patient appointments to enhance service delivery and patient satisfaction.
- Facilitated and managed patient health risk screening processes.
- Conducted risk assessments and maintained accurate documentation to ensure compliance during calls.
- Managed patient registration for mental health and wellness programs, ensuring access to essential support services.
- Recorded client progress and responses within CRM database to ensure accurate tracking.
- Coordinated access to resources for members to enhance project efficiency.
- Facilitated company program events to enhance employee engagement and collaboration.
BEHAVIORAL HEALTH TECHNICIAN
Ingalls Memorial Hospital
Harvey, IL
01.2018 - 01.2021
- Facilitated daily group discussions among patients to promote emotional support and recovery.
- Conducted regular checks of patient vitals to support timely medical interventions.
- Monitored patient safety and location to support healthcare operations and enhance care quality.
- Conducted SDOH and PHQ-9 assessments to identify social determinants impacting health outcomes.
- Facilitated patient intake and evaluation processes to enhance treatment planning.
- Conducted 1:1 patient observation to ensure safety and well-being.
CASE MANAGER
Catholic Charities
Chicago, IL
01.2017 - 01.2018
- Managed organization and accuracy of client files and databases to facilitate effective communication.
- Reviewed and finalized required documentation to uphold agency and programmatic standards.
- Collaborated with enrolled families to identify and develop tailored partnership goals.
- Oversaw and finalized mental health data tracking to enhance understanding of children's individual needs.
- Executed recruitment strategies aimed at boosting program enrollment.
- Coordinated and implemented outreach programs monthly to enhance community involvement in Roseland metropolitan area.
RESIDENTIAL TREATMENT SPECIALIST
UCAN
Chicago, IL
01.2014 - 01.2017
- Oversaw resident whereabouts and activities throughout scheduled 24-hour shifts.
- Engaged in required mental health training to support ongoing professional development.
- Utilized knowledge of child development and childhood disorders to enhance resident support and intervention strategies.
- Developed and implemented dorm-based programs per level responsibilities.
- Assisted residents in identifying behavioral alternatives and selecting appropriate behaviors.
- Guided clients in creating personalized safety plans (ISP) that promote positive coping mechanisms and resilience.
Education
MASTER SOCIAL WORK -
Governors State University
University Park, Illinois05-2025
MASTER HEALTH SCIENCE - undefined
Governors State University
University Park, Illinois05-2021
B.A. - CRIMINAL JUSTICE
Governors State University
University Park, Illinois08-2016
A.A.S - CRIMINAL JUSTICE
Parkland College
Champaign, Illinois08-2013
Skills
- Effective leadership
- Client assessment
- Service excellence
- Crisis management
- Cognitive restructuring skills
- Proficient in conducting motivational interviews
- Effective group facilitation
- Proficient in Microsoft Office
- Documentation
- Strategic treatment planning
- Client case management
- Mental health advocacy
- Program coordination
Certification
- Licensed Social Worker (LSW)
- BLS Certification
- IM+CANS Certification
- Indiana Certified Notary Public
Timeline
MENTAL HEALTH THERAPIST
The Link & Option Center
09.2024 - Current
MENTAL HEALTH THERAPIST
Renest of Illinois Telehealth
01.2023 - 01.2025
Case Manager
My Own Doctor Telehealth
08.2021 - 07.2022
BEHAVIORAL HEALTH TECHNICIAN
Ingalls Memorial Hospital
01.2018 - 01.2021
CASE MANAGER
Catholic Charities
01.2017 - 01.2018
RESIDENTIAL TREATMENT SPECIALIST
UCAN
01.2014 - 01.2017
MASTER HEALTH SCIENCE - undefined
Governors State University
B.A. - CRIMINAL JUSTICE
Governors State University
A.A.S - CRIMINAL JUSTICE
Parkland College
MASTER SOCIAL WORK -
Governors State University