Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iesha Mayfield

Highland Hills,OH

Summary

Proven Warehouse Operator with a track record of enhancing warehouse operations and safety. Leveraged expertise in forklift operation and pallet jack handling alongside strong problem-solving abilities to reduce inventory discrepancies by over 30%. Demonstrates exceptional organizational skills and a commitment to maintaining high safety standards.

Overview

10
10
years of professional experience

Work History

Warehouse Operator

Atlas Copco
10.2022 - 07.2024
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Collaborated with other departments to optimize warehouse space and improve overall company performance.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Delivery Driver

Amazon
12.2020 - 10.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Inspected load security and checked for damages.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Selector

Giant Eagle
09.2019 - 10.2022
  • Moved loads of up to 100 pounds using forklifts and other lift equipment.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Completed daily orders with expert picking and packing of shipments.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Reduced product damage by handling items carefully, using appropriate equipment, and following storage guidelines.

Customer Service Representative

Adecco
09.2021 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Security Officer

Allied Universal Security Services
07.2021 - 09.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.

Warehouse Operator

Nvent
01.2015 - 09.2019
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Reduced product damage rates by enforcing proper handling techniques and storage methods.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Served as an integral member of the safety committee, identifying potential hazards and implementing corrective measures promptly.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Education

High School Diploma -

Warrensville Heights High School
Warrensville Heights, OH
05.2011

Skills

  • Shipping and receiving
  • Packaging and Labeling
  • Forklift Operation
  • Warehouse Safety
  • Loading and unloading
  • Order Picking
  • Safety Compliance
  • Pallet Jack Handling
  • Problem-Solving
  • Attention to Detail
  • Willing to Learn
  • Forklift Operations
  • Warehouse Logistics
  • Critical Thinking
  • Lifting and sorting
  • Data Entry
  • Forklift Operator Certification
  • Truck loading and unloading
  • Labeling and boxing
  • Material Handling
  • Warehouse Operations
  • Pallet Jack Operation
  • First Aid Certification
  • Time Management
  • Multitasking
  • Reliability
  • Organizational Skills
  • Active Listening
  • Effective Communication

Timeline

Warehouse Operator

Atlas Copco
10.2022 - 07.2024

Customer Service Representative

Adecco
09.2021 - 03.2022

Security Officer

Allied Universal Security Services
07.2021 - 09.2021

Delivery Driver

Amazon
12.2020 - 10.2022

Selector

Giant Eagle
09.2019 - 10.2022

Warehouse Operator

Nvent
01.2015 - 09.2019

High School Diploma -

Warrensville Heights High School

Similar Profiles

CREATE PROFILE
Iesha Mayfield