Iesha Robinson-Pickens

• Developed and implemented marketing plans and strategies to boost company visibility.
• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
• Delivered administrative support services to improve marketing efforts.
• Monitored social media trends and best practices to drive continuous improvement.

Distributed marketing materials, including brochures, flyers, and newsletters.

• Managed the onboarding process for new hires, including background checks, drug screens, and orientation sessions.
• Maintained records of all recruiting activities in Applicant Tracking System.
• Provided guidance and advice to managers on best practices for interviewing and selection processes.
• Collaborated with department heads to identify staffing needs and develop appropriate recruiting plans.
• Coordinated exit interviews with departing employees to gain insight into reasons for leaving the organization.

• Developed and implemented recruitment strategies to attract qualified candidates for open positions.
• Conducted interviews with potential candidates, assessed their qualifications, and made hiring decisions.
• Managed the onboarding process for new hires, including background checks, drug screens, and orientation sessions.
• Developed and implemented strategies to improve the admissions process.
• Assisted in the review of applications, transcripts, and other documents for admission decisions.
• Created marketing materials to promote programs and services.

• Collaborated with other departments to ensure that all customers were provided the best possible services.
• Monitored customer feedback on products and services offered by the company.
• Assisted in developing marketing plans for targeted customer segments.
• Performed data entry tasks associated with creating new accounts or updating existing ones.
• Successfully managed account load of customers in region, building lucrative relationships with clients.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Identified customer needs by asking questions and advising on best solutions.