Ieshia Manuel
San Leandro,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Alameda County GSA Procurement
Oakland, CA
09.2023 - 02.2024
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Purchasing Card Administrator serving client departments with credit card inquires, waiver request, and lifting credit card restrictions.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Administrative Assistant
Alameda County Community Development Agency
Oakland, CA
12.2021 - 09.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Administrative Assistant
Alameda County Behavioral Health
San Leandro, CA
11.2020 - 12.2021
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Associate of Science - Business Administration
Merritt College
Oakland, CA08.2020
Skills
- Invoice Processing
- Spreadsheet Management
- Appointment Scheduling
- Travel Coordination
- Letter Preparation
- Purchase Orders Organization
- Excel Spreadsheets
- Policy and Procedure Modification
- Presentation Preparation
Timeline
Administrative Assistant
Alameda County GSA Procurement
09.2023 - 02.2024
Administrative Assistant
Alameda County Community Development Agency
12.2021 - 09.2023
Administrative Assistant
Alameda County Behavioral Health
11.2020 - 12.2021
Associate of Science - Business Administration
Merritt College