Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Hi, I’m
Ieshia Osias
Lithonia,GA
Summary
Overview
10
years of professional experience
Work History
Gas Express Lithonia, GA
Team Lead
08.2021 - Current
Job overview
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Skilled at working independently and collaboratively in a team environment.
Valerie Davis
Caretaker
02.2016 - 05.2021
Job overview
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Developed and implemented individualized care plans to cater to client needs and better assist.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Cellairis Phone
Sales Associate Team Leader
06.2014 - 01.2016
Job overview
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
City College San FranciscoSan Francisco, CA
Associate of Arts from Business Administration
06.2026
University Overview
Skills
- Technique Optimization
- Effective Customer Communication
- Order Fulfillment
- Suggestive Selling
- Retail Sales
- Engaging with Diverse Customers
- Player Motivation
- Cash Handling
- Maintaining Clean Work Areas
- Leadership
- Stocking and Receiving
- Merchandising and Display
Timeline
Team Lead
Gas Express
08.2021 - Current
Caretaker
Valerie Davis
02.2016 - 05.2021
Sales Associate Team Leader
Cellairis Phone
06.2014 - 01.2016
City College San Francisco
Associate of Arts from Business Administration
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