Summary
Overview
Work History
Education
Skills
Timeline
Generic

IESHIA STEVENS

Ponchatoula,LA

Summary

Dedicated kitchen aide with a School Nutrition Certification and over 8 years of experience in enhancing operational efficiency and customer satisfaction. Skilled in streamlining processes, managing inventory, and fostering teamwork to improve service delivery in diverse roles, including digital personal shopper. Committed to leveraging expertise to contribute to a dynamic work environment, ensuring consistent product availability and high standards.

Overview

19
19
years of professional experience

Work History

TRUCKS PROCESSING

Dicks sporting goods
Pearland, United States
08.2024 - Current
  • Coordinate efficient truck processing to enhance inventory accuracy and timely deliveries.
  • Streamlined team efforts in apparel section, boosting customer satisfaction and service quality.
  • Utilized collaborative skills to uphold high standards, ensuring consistent product availability.
  • Resolved logistical challenges, leading to improved operational efficiency and reduced delays.

KITCHEN AIDE

Houston ISD
Houston, United States
08.2024 - 06.2025
  • Assisted in meal preparation and serving, enhancing kitchen efficiency and teamwork.
  • Maintained cleanliness standards, contributing to a safe and hygienic environment.
  • Collaborated with staff to streamline operations, improving service delivery.
  • Managed inventory, ensuring adequate supply levels for daily kitchen needs.

DIGITAL PERSONAL SHOPPER

Walmart
Pearland, United States
06.2016 - 12.2024
  • Fulfilled customer orders efficiently, enhancing satisfaction and retention.
  • Improved order accuracy, reducing errors and increasing efficiency.
  • Utilized strong organizational skills to manage high-volume demands.
  • Collaborated with team to streamline processes, enhancing productivity.
  • Resolved customer issues promptly, boosting service quality.

TEAM LEADER

Chick-fil-A
Hammond, United States
08.2009 - 06.2016
  • Led customer service team, enhancing satisfaction and efficiency through effective communication.
  • Resolved customer issues swiftly, improving retention and loyalty.
  • Trained staff, fostering skill development and teamwork.
  • Implemented strategies that boosted service speed and accuracy.

LINE WORKER

liquid Container
Hammond, United States
02.2007 - 08.2009
  • Operated semi-automatic machines for filling, labeling, and sealing packages.
  • Enhanced efficiency by optimizing machine operation processes.
  • Developed skills in machine maintenance and troubleshooting.
  • Collaborated with team to ensure smooth production flow.
  • Contributed to a significant increase in daily production output.

Education

DIPLOMA -

Amite High School
Amite, Louisiana
05-1999

Skills

  • Truck processing
  • Inventory management
  • Order fulfillment
  • Team collaboration
  • Logistical problem solving
  • Customer relationship management

Timeline

TRUCKS PROCESSING

Dicks sporting goods
08.2024 - Current

KITCHEN AIDE

Houston ISD
08.2024 - 06.2025

DIGITAL PERSONAL SHOPPER

Walmart
06.2016 - 12.2024

TEAM LEADER

Chick-fil-A
08.2009 - 06.2016

LINE WORKER

liquid Container
02.2007 - 08.2009

DIPLOMA -

Amite High School
IESHIA STEVENS