Ieva Massehian
Pasadena,CA
Summary
Well-qualified business professional with proven success in improving operations, reaching sales goals and solving problems. Highly proficient in building lasting relationships with key decision makers, vendors, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Realtor
Berkshire Hathaway HomeServices
01.2017 - Current
- Compared recently sold area properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Office Manager
Travel Visa Pro
01.2009 - 01.2013
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Analyzed financial data to identify trends and develop forecasts for future financial performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Bachelor of Science - Business Management
California State University - Los Angeles
Los Angeles, CA12.2015
Skills
- Database Management
- Business Development
- Client Relations
- Marketing Strategy Development
- Contract Negotiation
- New Hire Onboarding
- Staff Management
- Customer Service
- Cross-Functional Collaboration
- Daily Operations Management
- CRM Software
Accomplishments
- Berkshire Hathaway Home Services Chairman's Circle Gold 2022
- Berkshire Hathaway Home Services President's Circle 2021
- Berkshire Hathaway Home Services Honor Society 2020
- Berkshire Hathaway Home Services Honor Society 2019
- Berkshire Hathaway Home Services Leading Edge 2018
- Berkshire Hathaway Home Services Rookie of the Year 2017
Languages
Lithuanian
Native or Bilingual
Russian
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Realtor
Berkshire Hathaway HomeServices
01.2017 - Current
Office Manager
Travel Visa Pro
01.2009 - 01.2013
Bachelor of Science - Business Management
California State University - Los Angeles