Edima Onwusogbulu
Temple,TX
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Sales Agent Representative
Pwone Advantage Group
Lagos, Lagos
08.2023 - 02.2024
- Conducted market research to identify new sales opportunities.
- Provided customers with product information and advice on selection, use, and care of products.
- Maintained strong relationships with existing clients by providing excellent customer service.
- Identified prospects for new business development initiatives, as well as upselling current customers into higher value services.
- Prepared and presented presentations to potential customers about the benefits of our products.
- Attended trade shows, conferences, and networking events to promote company's products and services.
- Utilized various marketing materials such as brochures or catalogs to demonstrate product features and capabilities.
- Followed up on pending orders and customer inquiries in a timely manner.
Kitchen Assistant
Downtown Cafe
Lagos, Lagos
07.2023 - 10.2023
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Prepared food items consistently following recipe cards and production and portion standards.
- Stocked supplies such as food items and utensils in serving stations, cupboards, refrigerators, and salad bars.
- Inspected equipment daily to make sure it was clean and in good working condition.
- Restocked items as needed throughout the day in order to maintain sufficient levels.
- Organized storage areas to facilitate ease of access when retrieving supplies or ingredients for menu items.
- Followed all health department regulations while preparing food products for consumption by customers.
- Kept accurate records of inventory levels on a weekly basis.
Student Chef (Intern)
MixnBake Confectionery
Lagos, Ikeja
11.2019 - 08.2021
- Prepared and cooked meals according to recipes, ensuring food safety standards were met.
- Assisted in the ordering of supplies and ingredients needed for meals.
- Organized menus for special events, ensuring that all dietary requirements were catered for.
- Maintained cleanliness of the kitchen area by following health and safety regulations.
- Monitored food stocks and placed orders when necessary.
- Carried out regular audits of kitchen equipment to ensure it was safe to use.
- Created cost-effective ways of using leftovers from previous meals.
- Ensured that all food items were stored correctly in accordance with health codes.
Front Desk Administrator
TouchLyt Effects
Uyo, TouchLytPwoneAkwa Ibom
03.2011 - 11.2014
- Provided friendly customer service and responded to inquiries.
- Greeted customers and answered inquiries in a friendly manner.
- Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary.
- Prepared and distributed correspondence, reports, and other documents.
- Scheduled appointments for clients based on availability of staff.
- Processed payments for services rendered according to established procedures.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
- Maintained updated records of customer interactions and transactions.
Education
Associate of Arts - Human Resources Management
Dominion University College
Accra, Ghana02-2019
Associate of Arts - Mass Communication
Uyo City Polytechnic
Uyo05-2011
High School Diploma -
Redeem Secondary School
Uyo07-2008
Skills
- Building rapport
- Brand Promotion
- Technical skills
- Upselling products
- Customer Service
- Records Management
- Client Service
- Product and service knowledge
- Customer retention abilities
- Network development
Languages
English
Professional
Mix 'n' Bake
Professional
Timeline
Sales Agent Representative
Pwone Advantage Group
08.2023 - 02.2024
Kitchen Assistant
Downtown Cafe
07.2023 - 10.2023
Student Chef (Intern)
MixnBake Confectionery
11.2019 - 08.2021
Front Desk Administrator
TouchLyt Effects
03.2011 - 11.2014
Associate of Arts - Human Resources Management
Dominion University College
Associate of Arts - Mass Communication
Uyo City Polytechnic
High School Diploma -
Redeem Secondary School
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