Staff Member
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Communicated effectively with customers regarding their inquiries or complaints.
- Participated in the planning of special events and promotions for the organization.
- Generated reports on staff performance metrics for upper management review.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Met incoming customers pleasantly and offered support and service.
- Responded to customer queries and complaints to promote overall satisfaction.