Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Ifedayo Adomayi-Ajayi

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Licensed Dental Assistant

Dental Experts
09.2022 - Current
  • Improved patient experience by providing efficient and thorough dental assistance during procedures.
  • Assisted dentists in performing complex dental procedures, resulting in successful treatments and satisfied patients.
  • Ensured clean and sterile work environment by maintaining strict infection control protocols, contributing to patient safety and wellbeing.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health and fewer complications.
  • Performed accurate diagnostic x-rays, enabling dentists to make informed decisions about treatment plans.
  • Delivered exceptional customer service at the front desk by greeting patients warmly, answering questions promptly, and addressing concerns professionally.

Licensed Dental Assistant

Metro Dentalcare
10.2020 - 09.2022
  • Improved patient experience by providing efficient and thorough dental assistance during procedures.
  • Assisted dentists in performing complex dental procedures, resulting in successful treatments and satisfied patients.
  • Ensured clean and sterile work environment by maintaining strict infection control protocols, contributing to patient safety and wellbeing.
  • Streamlined appointment scheduling and confirmed insurance coverage, enhancing clinic efficiency and patient satisfaction.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health and fewer complications.
  • Maintained detailed records of patient treatments and progress notes, facilitating seamless continuity of care between appointments.
  • Reduced patient anxiety through clear communication and compassionate chairside manner, fostering a positive dental visit experience.

Lab Assistant/ Clinical Processor

LabCorp
09.2019 - 09.2020
  • Scanning/ labeling of specimens using a specialized software (Antrim)
  • Tracking and testing of specimens.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Streamlined data analysis by utilizing software tools and statistical methods for accurate interpretation of results.
  • Increased accuracy of experimental results through meticulous attention to detail during testing procedures.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.

Box Office Team Lead

Science Museum of Minnesota
10.2016 - 08.2020
  • Supervises ticketing reps during shift, schedules break and assigns duties to ticketing reps
  • Balancing the safe and counts in and out ticketing reps beginning and end of shift.
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Ambassador/ Team Lead

Amazon
06.2018 - 09.2019
  • Supervised sections assigned by the manager
  • Supervised team members in the assigned area with sorting and arranging.

Education

Associate degree in Dental Assisting -

Century College

Bachelors in Science, Archaeology (Environmental Science) -

University of Ibadan

Skills

  • Computer proficiency
  • Patient care excellence
  • Medical History Documentation
  • Phone etiquette
  • Attention to detail
  • Interpersonal skills
  • Dental Charting
  • Patient Management
  • Appointment Scheduling
  • Digital radiography
  • Cosmetic Dentistry
  • Preventive Care
  • Office Administration

Certification


  • Cardiopulmonary resuscitation (CPR)
  • Certified Dental Assistant

Volunteer Experience

Hope Dental Clinic                              

Assisting the dentist during extractions and restoration procedures. Sterilizing dental instruments and disinfecting the operatories, 

Languages

Yoruba (Nigerian)
Native or Bilingual

Timeline

Licensed Dental Assistant

Dental Experts
09.2022 - Current

Licensed Dental Assistant

Metro Dentalcare
10.2020 - 09.2022

Lab Assistant/ Clinical Processor

LabCorp
09.2019 - 09.2020

Ambassador/ Team Lead

Amazon
06.2018 - 09.2019

Box Office Team Lead

Science Museum of Minnesota
10.2016 - 08.2020

Associate degree in Dental Assisting -

Century College

Bachelors in Science, Archaeology (Environmental Science) -

University of Ibadan

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Ifedayo Adomayi-Ajayi