Ifedola Owoeye

• Performs statistical, qualitative, and quantitative analysis.
• Assists in organizing and analyzing data using software such as Nvivo, Adobe premiere and Excel.
• Maintains open lines of communication with project leads and team members for effective collaboration on common goals.
• Demonstrates flexibility and problem-solving skills in addressing challenges encountered during the research process.
• Provides administrative supports by organizing meetings, monitoring project timelines and coordinating logistics for research activities.

• Provided individualized academic coaching and mentoring to students, supporting them in setting and achieving academic and personal goals.
• Developed personalized action plans in collaboration with students, outlining strategies for improving study skills, time management, and organizational techniques.
• Facilitated workshops and group sessions on topics such as study strategies, exam preparation, and stress management.
• Implemented data-driven interventions based on analysis of student performance metrics to drive improvement efforts.
• Motivated students with accurate feedback and positive reinforcement.

•Responded to requests from customers promptly and professionally by phone, email, or live chat.

•Retained detailed records of customer interactions and transactions in the CRM system.

•Processed orders, returns, and exchanges accurately and efficiently.

•Collaborated with other departments, such as sales or technical support, to solve customer issues.

• Resolved customer complaints and issues in a timely and empathetic manner, utilizing effective problem-solving skills to ensure a positive resolution.