Overview
Work History
Education
Skills
Certification
Leadership Experience
Awards
Timeline
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Ifeoluwa Balogun

Houston,Texas

Overview

4
4
years of professional experience
1
1
Certification

Work History

Linux System Administrator

Data service Group
Bear, DE
10.2022 - 06.2023
  • Configure Linux servers IP addresses, hostnames, DNS etc
  • Set-up user and group login ID's
  • Schedule cron jobs to automate frequently performed tasks on the Linux machines
  • YUM/APT-GET package installations, patch, and other server managements
  • Handle problems or requirements via tickets (Request Tracker) and escalate when necessary
  • Perform hardware configuration, operating system loads, and assist with troubleshooting installation issues
  • Oversee IT infrastructure and responded to urgent technical issues
  • Create documentation for resolutions of nuanced incidents.

Sales Associate

Dollar General
Newark, DE
05.2021 - 06.2022
  • Achieved a 20% increase in monthly sales through effective customer service and proactive upselling.
  • Managed inventory, including stocking shelves and organizing displays, which led to a 15% reduction in stockouts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly, resulting in a customer satisfaction rating of 95%.
  • Conducted promotional events and sales campaigns, contributing to a 10% boost in store foot traffic.
  • Trained new employees on store policies, customer service techniques, and sales strategies, enhancing team performance and efficiency.

Web Programming Intern

Lincoln Excellent Academic Program in Science-Transformation Research Program (LEAPS-T)
Lincoln University
06.2019 - 09.2019
  • Collaborated with two other students to create a web application that helped retain and bolster students in S.T.E.M
  • Programs by connecting students to readily available tutors
  • Used Adobe XD to design the web app prototype and Brackets (HTML, CSS, and JS) for the front-end development
  • Spearheaded weekly reports of project advancement to the project manager/professor
  • A year after this project, we experienced a 12% increase in graduating S.T.E.M Students.

Education

Master of Science - Management Information Systems

Texas Southern University
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Bachelor of Science - Computer Science

Lincoln University of PA

Skills

  • AWS
  • Microsoft AZURE
  • Linux
  • Centos
  • Git
  • GitHub
  • CI/CD
  • Jenkins
  • GITLAB
  • Ansible
  • Jira
  • ServiceNow
  • Splunk
  • Cloudwatch
  • Confluence
  • YAML
  • BASH
  • Powershell
  • Python
  • Docker
  • MFA
  • Agile
  • Scrum Methodologies
  • Network configuration
  • Security management
  • User Account Management
  • Software Installation
  • Written and oral communication skills
  • Time Management
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Relationship Building
  • Problem-Solving
  • Customer Service
  • Reliable and punctual
  • Strategic Planning
  • Sales Development

Certification

AWS Certified Solutions Architect - Associate

Leadership Experience

  • Lincoln University, Tenor I Section Leader, 08/01/18, 05/31/22
  • Lincoln University, Mister Senior Class of 2022, 08/01/21, 05/31/22
  • Lincoln University, Student Government Executive Treasurer, 12/01/22, 05/31/22
  • Omega Psi Phi Fraternity Incorporated, Keeper of Finance, 04/01/20, 05/31/22
  • National Association of Black Engineers, Parliamentarian, 05/01/19, 08/31/20

Awards

  • Academic Dean's list award, Fall 2018, Spring 2022
  • Lincoln University Concert Choir Academic Award Scholarship, Fall 2018, Spring 2022
  • Man of the Year Award, 2020, 2021
  • Resident Advisor of the year award, 2019, 2020
  • Omega Psi Phi fraternity Incorporated founder's memorial scholarship award
  • Omega Psi Phi fraternity Incorporated 2nd District Scholar of the year award

Timeline

Linux System Administrator

Data service Group
10.2022 - 06.2023

Sales Associate

Dollar General
05.2021 - 06.2022

Web Programming Intern

Lincoln Excellent Academic Program in Science-Transformation Research Program (LEAPS-T)
06.2019 - 09.2019

Master of Science - Management Information Systems

Texas Southern University

Bachelor of Science - Computer Science

Lincoln University of PA

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