Dedicated and solution-driven Project Management Professional with 8+ years’ experience in conceptualization, design, strategic planning, delivery, and implementation of projects from initiation, and execution through to closeout.
Excellent Communicator with the ability to influence, build, and maintain key relationships with clients and stakeholders by leveraging emotional intelligence, technical, business, and financial acumen.
Process Improvement Specialist; instrumental in dissecting complex problems, streamlining, and standardizing processes to ensure consistent project delivery and end-to-end management across organizations.
Business Strategist with a robust interest in keeping T’s crossed and I’s dotted while championing initiatives that align business goals with current and future technological solutions to maintain a competitive advantage, and drive profitable growth.
Effective Multitasker, who adapts well to change, is able to handle multiple job responsibilities simultaneously while adhering to strict deadlines, always demonstrating diplomacy and composure in fast paced environments.
Value-Adding Collaborative Servant Leader; skilled in leading, managing, and collaborating with multicultural, multidisciplinary, and multifunctional teams of contractors and vendors for effective project delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager, Public Health
Orion Management, Inc
09.2020 - 12.2023
Managed 8 critical projects in public health sectors including health technology products, epidemiological data analysis, achieving significant enhancements in disease surveillance and policy reform
Effectively handled budgets up to $2M, aligning with complex federal health goals and regulations
Implemented cost-saving measures reducing project expenses by 8%, and maintained a 95% project completion rate within budgets and timelines
Fostered strategic partnerships with 10+ key stakeholders, including federal health officials, directly influencing project success and policy decisions
Developed and presented over 20 detailed project reports to senior officials, shaping key public health strategies and decisions
Introduced agile methodologies, cutting project delivery times by 15% and improving client satisfaction
Project Manager, Healthcare
CVS Health
10.2017 - 08.2020
Drove the strategic overhaul of Medicare and IFP plan provider directories, resulting in a 30% increase in accuracy and a 25% boost in compliance rates, directly impacting over 2,000 member experiences
Led a portfolio of 5+ complex healthcare projects with budgets exceeding $1M, delivering each on time and under budget
Engineered cross-departmental alliances, streamlining provider data configuration processes that accelerated decision-making by 20% and reduced operational redundancies
Implemented agile methodologies within the project management office, accelerating project cycle times by 40% and improving team adaptability
Program Manager, Public Health
Ace Prime Solutions
04.2016 - 05.2019
Led health outreach training programs for 150+ participants, resulting in a 25% increase in participant-led community initiatives
Spearheaded cross-functional collaborations that resolved 100+ program-related inquiries, leading to a 15% improvement in program service delivery and stakeholder satisfaction
Worked with the executive team to refine fiscal strategies and achieve a 10% reduction in expenditures
Project Manager, Public Health
DC CFAR Institute
07.2011 - 05.2014
Enhanced client satisfaction ratings in health program management by systematically addressing service queries, documented by a 20% increase in positive client feedback within one year
Implemented Lean management and Six Sigma methodologies to streamline project workflows, achieving a 45% improvement in service delivery efficiency and reducing operational costs by 15%
Education
Master of Public Health -
George Washington University, The
Washington, DC
Bachelor of Science -
Temple University
Philadelphia, PA
Skills
Active Secret Clearance
Logistics and Inventory Management
Strategic, Innovative and Critical Thinking
Project Planning, Project Development and Lifecycle
Prioritization, Organization and Time Management
Technical and Scientific Writing
Public Health, Healthcare, Healthcare Technology
Scheduling, Change and Risk Management
Influencing, Team Building, Coaching & Mentoring
Financials, Forecasts and Budgeting
Agile Methodology
Resource Planning and Allocation
Mediation, Problem Solving and Conflict Resolution
Client, Stakeholder and Vendor Management
Contract Management, Risk Management
Microsoft Office, SharePoint, JIRA and Google Suites
Staff Training and Mentoring
Accomplishments
Led teams of cross-functional members on multiple projects, with success in compressing schedules, and ensuring timely project delivery while achieving goals and deliverables.
Collaborated with internal and external resources to analyze requirements, develop plans, create designs, and implement innovative solutions that met or exceeded challenging business needs.
By fostering and maintaining business relationships, I negotiate cost containment strategies among stakeholders, the team, vendors, and contractors with positive results, and 5 – 15% cost savings on different projects.
Improved and streamlined business processes and operational procedures leading to 45% increase in productivity resulting in 27% savings on portfolio costs.
Managed over $1 million worth of inventory; ensuring products adhered to the required quality and specification.
Accelerated the professional development of new and current employees through strategic orientations, training, human resources in-processing, evaluations, and performance management, which reduced staff turnover.
Maintain an open door policy for interacting with staff. Embrace diversity and inclusion in all aspects of office management, which leads to highly effective collaborative workspaces.
Certification
· Project Management Professional (PMP) – Project Management Institute
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