Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Salvation Army
Timeline
Generic

Jessie Waite-Richards

Port Charlotte,FL

Summary

Motivated PDA familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Patient Dining Associate

Morrisons Healthcare
Punta Gorda, FL
02.2023 - Current
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Received food orders from individuals and explained offerings.
  • Removed trays and stacked dishes for return to kitchen after finished meals.
  • Kept track of inventory levels of food items and ordered additional supplies when necessary.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Took orders from customers and relayed them to kitchen staff for preparation.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Restocked condiments, silverware, napkins, plates, cups. as needed.
  • Served meals to customers in a timely manner.

Teachers Aide

PORT Charlotte Adventist School
Port Charlotte, Florida
10.2021 - 08.2022
  • Assisted teachers in preparing lesson plans and materials for classroom activities.
  • Supervised lunchroom duties, recess, field trips, study hall periods.
  • Monitored appropriate use and care of equipment, materials and facilities.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Supported teachers in the management of classroom procedures including transitions between activities.
  • Monitored student behavior at lunch and recess.
  • Monitored student behavior, intervening when necessary to maintain order in the classroom environment.
  • Provided one-on-one assistance for struggling readers or writers.
  • Organized classroom activities, games and tasks to enhance interactive learning experience.
  • Taught small groups of students in foundational material.

Home Health Aide Assistant

Private Residence
Port Charlotte, Florida
01.2021 - 08.2021
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Gave companionship to patients when family members were not available.
  • Planned optimal meals based on established nutritional plans.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped client with medication self-administration.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Assisted with light housekeeping tasks related to patient care.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained clean and well-organized environment for client happiness and safety.

Tax Returns Supervisor

Ministry of Finance, Jamaica
Kingston, Jamaica, Jamaica
10.2012 - 03.2018
  • Established criteria for evaluating finished products against predetermined standards of quality.
  • Managed a team responsible for completing daily tasks related to the review process.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Organized special events such as company picnics or holiday parties for employees.

Administrative Coordinator

Ministry of Finance, Jamaica
Kingston, Clarendon And St. Catherine, Jamaica
09.2000 - 01.2009
  • Interfaced with customers on behalf of the executive team providing customer service excellence.
  • Participated in special projects as assigned by management.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Prepared and prioritized calendars and correspondence.
  • Ensured compliance with company policies regarding confidentiality of records.
  • Directed customer communication to appropriate department personnel.
  • Inventoried and ordered supplies for office.
  • Greeted visitors and handled incoming phone calls in a professional manner.
  • Attended weekly staff meetings taking notes and summarizing action items for follow up.
  • Composed correspondence, reports and meeting notes.
  • Provided administrative support to senior staff members including researching topics, creating reports, proofreading documents.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing orders; verifying receipt of supplies.
  • Organized and maintained electronic filing systems for confidential documents.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.

Education

Electrical And Power Transmission Installation

Spring Village Vocational Institute
Jamaica West Indies
01-2018

Associate of Science - Hospitality & Tourism Management

Portmore Community College
Jamaica West Indies
09-2012

Some College (No Degree) - Advanced Executive Administrative Mgmt.

Administrative Professional Training Coll
Jamaica West Indies

Skills

  • Menu Inquiries
  • Ordering Procedures
  • Menu Memorization
  • Customer Service
  • Safe Food Handling

Affiliations

  • Electrical Installation
  • Catering
  • Gardening

Accomplishments

  • Member of newest Unit in the organisation who exceeds target.
  • Awards for Top and only female electrical student in 2018.
  • Acting Manager for six months.

Certification

  • Associate of Science Degree - Credit
  • Electrical Installation - Certificate of Achievement
  • Advanced Executive Administrative Mgmt. Diploma

Languages

English
Professional

Salvation Army

greeting patrons with a smile, saying thanks for contributions and a goodbye wish.

Timeline

Patient Dining Associate

Morrisons Healthcare
02.2023 - Current

Teachers Aide

PORT Charlotte Adventist School
10.2021 - 08.2022

Home Health Aide Assistant

Private Residence
01.2021 - 08.2021

Tax Returns Supervisor

Ministry of Finance, Jamaica
10.2012 - 03.2018

Administrative Coordinator

Ministry of Finance, Jamaica
09.2000 - 01.2009

Electrical And Power Transmission Installation

Spring Village Vocational Institute

Associate of Science - Hospitality & Tourism Management

Portmore Community College

Some College (No Degree) - Advanced Executive Administrative Mgmt.

Administrative Professional Training Coll

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Jessie Waite-Richards