Cook meals according to the customer’s restrictions
Help customers with their shopping
Do necessary housekeeping to maintain a clean environment
Provide emotional support
Inform physicians or supervisors about uncommon events
Act quickly and responsibly in cases of emergency.
Eligbility Specialist/ Financial Worker
Stearns County
7 2023 - 11.2023
Acting as the first contact for individuals seeking public assistance; interviewing applicants and recipients to obtain and verify information needed to determine initial and/or ongoing eligibility for public assistance
Experienced and well trained into MAXIS, SMI, SSIS, and, SIR systems to assist with processing and verification with each applicant
Learning numerous state and federal program regulations and specific county practices through intensive training prior to full case assignment and ongoing training thereafter
Explain regulations, rules and policies to clients and apprises them of their rights, responsibilities and eligibility for participation in various public assistance programs and services
Enters and retrieves numerical and narrative data and issues benefits from an automated computer system
Analyzes financial and eligibility information to determine initial or continuing eligibility for multiple aid programs include SNAP (Supplemental Nutrition Assistance Program), MSA (Minnesota Supplemental Assistance), and GA (General Assistance)
Determines need for additional services and makes referrals as needed for employment and other services to outside agencies to assist clients toward self-sufficiency and directs clients accordingly
Organizes and prioritizes caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and local policy.
Health Care Navigator/ outreach Coordinator
Mid Minnesota Legal Aid
10.2019 - 07.2023
Assist clients with health insurance applications through MNsure
Call clients based on referrals for other clients to help with healthcare
Obtain information about clients and direct them to the health plan that meets their needs
Navigate the system on behalf of the client
Create, development and implementation of community events
Being a liaison with community partners
Schedule regular outreach exhibitions in the community and educate on community responsibility
Prepare accurate records and reports on the goals of the plans annually
Schedule outreach presentations in the community and communicates with staff regarding coverage and responsibilities
Develop a consistent presentation outline
Develop outreach materials and packets
Work with diverse communities to establish and strengthen working relationships with community organizations
Wrote a monthly newsletter that effectively communicate to our partners
Maintain relationships with collaborative partners and cultivate new ones
Knowledge and experience with social media platforms and websites.
ARMHS Treatment Manager
We Care Adult Day Servises
12.2018 - 10.2019
Provided administrative supervision, consultation support to community mental health services, mental health practitioners
Supervised Mental Health Rehabilitation Workers and other staff connected to the ARMHS program
Managed and coordinated multiple agencies and service providers
Communicated activities to all team members in a manner that facilitates group discussion, process and decision making regarding ARMHS certification and implementation.
Office Manager
Recover Health Resources
10.2017 - 12.2018
Maintains office staff by recruiting, selecting, orienting, and training employees
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity
Schedule and plan regular meetings
Capable of managing and multiple projects and keep work in perspective and balance
Provide work educational to mental health practitioner in a way to accomplish job requirements.
Mental Health Practitioner
Recover Health Resources
05.2017 - 10.2017
To be responsible for monitoring client health status while in the program
Developed a health assessment tool
Assessed client health at intake and monitor while in the program
Referrals to and coordination with community psychiatric care providers
Refer client to or perform annual physical exam if due
Satisfied working with culturally diverse community
Address the needs of recipients with co-occurring Substance Abuse Disorder
Assess all medical emergencies, including substance abuse problems
Educated clients regarding their specific medications, side-effects, and drug interactions
Communicated with client’s needs to needed organizations via timely written and verbal communication.
Manufacturing Lead
Electrolux Home Products
04.2015 - 10.2017
Provide leadership to staff by establishing clear expectations and acting as a role model and assist with planning, overseeing and participating in the warehouse operations and activities
Responsible to supervise, mentor, guide, and support staff in their efforts to deliver on the continuous improvement plan
Ensure all operating procedures are followed and correct and/or update when needed
Ensure employee ability to safely operate material handling equipment
Works closely with other departments to maintain schedules and implement changes and revisions in operational procedures
Maintains consistent communications and daily meetings in the morning to assign tasks and go over safety.
Personal Care Assistant (PCA)
J& J Holmes
- 08.2017
Greet clients in a warm, professional manner
Understand the limitations and needs of each individual client
Provide basic domestic services e.g
Meal prep, laundry, light housework
Provide companionship and engage in conversation with the clients
Run errands, either with or for the client, as needed
Assist with mobility issues, helping client get in and out of bed, wheelchair, etc
Remind client to take medications and document them accordingly
Help with personal hygiene e.g
Brushing teeth, toileting, bathing
Change bed linens regularly
Assist with all daily activities, based on client’s limitations and needs
Provide caring and positive presence for the client
Document/log client’s’ progress and overall well-being for daily reports.
Customer support
Catholic Charities
10.2012 - 07.2013
Assisted low income families with free food and clothing
Provided early childhood education and ensuring the safety and well-being of children
Being familiar with/stay updated on all Minnesota Department of Health regulations regarding Food Safety
Check incoming food supply purchases and then label, date, and monitor food inventory.
Nursing Assistant at Global Home Health Care LLC, Global Home Health Care IncNursing Assistant at Global Home Health Care LLC, Global Home Health Care Inc
Home Care Office Consultant at Alternative Elderly Care, LLC Home Health CareHome Care Office Consultant at Alternative Elderly Care, LLC Home Health Care