Ifrah Farid
TX
Summary
Dynamic and adaptable medical receptionist with a track record of delivering exceptional administrative support and customer service in fast-paced healthcare settings. Possessing a comprehensive understanding of medical terminology, patient registration, and appointment scheduling, with a genuine passion for providing compassionate care to patients and their families. Proven ability to prioritize tasks, manage multiple responsibilities simultaneously, and thrive in a team-oriented environment. Seeking to leverage my strong organizational skills, attention to detail, and eagerness to learn in order to propel my career towards advanced administrative roles within the medical industry.
Overview
7
7
years of professional experience
Work History
Medical Front Office Coordinator
Advanced Orthopaedics & Sports Medicine
11.2022 - Current
- Efficiently schedule appointments using computerized booking systems, considering provider availability and resource allocation
- Handle billing-related tasks, including verifying insurance coverage, collecting copays, and preparing invoices or claims for submission
- Excellently manage multiple tasks simultaneously, prioritizing and organizing responsibilities in a fast-paced environment for a clinic seeing over150 patients per day
- Updating information while ensuring compliance with privacy laws and collecting required documents
Marketing Manager
Fairfield Emergency Room
03.2022 - 09.2022
- Skilled in managing marketing campaigns, including digital marketing, social media, email, and in person client meetings
- Strong ability to effectively communicate with cross-functional teams, including physicians, nurses, and administrators to align marketing initiatives with organizational goals
- Excellent project management skills with the ability to prioritize tasks, manage budgets, and meet tight deadlines in a fast-paced environment
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Proficient in analyzing market trends, conducting competitor analysis, and identifying new opportunities for growth
Medical Receptionist
Texas ENT Specialists
04.2021 - 02.2022
- Maintained and organized medical records, ensuring proper documentation, storage, and adherence to HIPPA guidelines
- Coordinated patient flow and minimized waiting time through effective communication with physicians, medical assistants, technicians, and medical staff
- Possessed basic knowledge of medical terminology and familiar with healthcare procedures
- Proficient in using appointment scheduling software and electronic health record (EHR) systems
Insurance Verification Specialist
Smiles Family Dentistry
05.2021 - 09.2021
- Experienced in using software specific to dental clinics to efficiently manage appointments, update patient records, and generate reports
- Familiar with common dental treatments and assisted dentist during examinations by retracting patient's cheeks and tongue
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts
- Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing online eligibility systems to verify patient coverage and policy limitations
- Proficient in managing claims, accurately processing payments for services rendered, and appealing denied authorizations
Front Office Coordinator
West Houston Allergy and Asthma
04.2018 - 04.2021
- Verified insurance coverage and effectively coordinated with insurance providers to ensure accurate and timely billing, resulting in reduced claim denials and maximized reimbursement
- Assisted in medical examinations by recording vital signs to contribute to comprehensive patient care
- Facilitated the ordering process for specialty medications and biologics
- Processed payments, maintained accurate account balances, and generated daily reports for financial efficiency
- Maintained detailed logs for inventory, vaccinations, and product expiration for accurate tracking
- Assisted with onboarding of new hires and office procedures.
Education
Bachelor of Science - Health/Nutrition
University of Houston
08.2021
Skills
- Time Management
- Coordination and Scheduling
- Data Entry and Review
- EClinicalWorks
- Insurance Verification
- Medical Charting
Timeline
Medical Front Office Coordinator
Advanced Orthopaedics & Sports Medicine
11.2022 - Current
Marketing Manager
Fairfield Emergency Room
03.2022 - 09.2022
Insurance Verification Specialist
Smiles Family Dentistry
05.2021 - 09.2021
Medical Receptionist
Texas ENT Specialists
04.2021 - 02.2022
Front Office Coordinator
West Houston Allergy and Asthma
04.2018 - 04.2021
Bachelor of Science - Health/Nutrition
University of Houston
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