Ignacia Tena
Odessa
Summary
Enthusiastic individual with a proven track record of excelling in both team-based and independent capacities. Possessing a strong work ethic and exceptional organizational skills, well-equipped to thrive in any setting. Eager to embark on a new challenge alongside a successful team, ready to contribute expertise and make a meaningful impact.
Overview
13
13
years of professional experience
Work History
Tool Room Attendant
Saulsbury Industries
05.2024 - Current
- Maintained tools to help team complete job tasks quickly and with accurate outcomes.
- Kept inventory of hand tools.
Fire Watch
Saulsbury Industries
05.2023 - 09.2023
- Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.
- Performed visual inspection of work area.
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
Office Assistant
Saulsbury
05.2022 - 05.2023
- Demonstrated capacity for working independently or collaboratively as part of a team
- Compiled employee time, production, and payroll data from time sheets
- Assisted with onboarding
- Experienced in filling documents, answering phones and responding to emails
- Conducted inventory to order needed materials and supplies
Manager
Four Queens Mexican Grill
03.2019 - 04.2020
- Maintain employee records, prepare payroll, and complete paperwork to comply with laws and regulations
- Oversee the day-to-day operations at food truck and commercial kitchen
- Maintain required records including food production, inventory, income/expense, meal counts and personnel records
- Respond to customer preferences and complaints
- Hire, recruit, and train employees
Independent Consultant
Princess House Inc.
05.2016 - 08.2017
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Delivered Product to customer locations
- Maximized client outreach and push marketing
- Conducted events online and at individual homes to promote products
- Placed orders for customer purchases and personal inventory to maintain consistent stock
Customer Service
Cynthia's Cleaning
07.2012 - 08.2016
- Consult with clients by telephone or in person to provide information about services, take appointments, cancel accounts
- Ensure clients satisfaction by providing the service needed
- Inquire about satisfaction
- Educated customers on special pricing opportunities and company offerings
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations
- Answered customer questions and addressed concerns
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV01.2006
Skills
- Computer literate
- Communications
- Organization
- Strong work ethic
- Customer service
- Phone Etiquette
- Attention to detail
Timeline
Tool Room Attendant
Saulsbury Industries
05.2024 - Current
Fire Watch
Saulsbury Industries
05.2023 - 09.2023
Office Assistant
Saulsbury
05.2022 - 05.2023
Manager
Four Queens Mexican Grill
03.2019 - 04.2020
Independent Consultant
Princess House Inc.
05.2016 - 08.2017
Customer Service
Cynthia's Cleaning
07.2012 - 08.2016
High School Diploma -
Las Vegas High School
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