Ignacio Gomez
Summary
Motivated business professional with extensive entrepreneurial and management experience. Demonstrated self-motivation and a strong background in customer care. Thrives in both individual and team environments, making an ideal candidate.
Overview
20
20
years of professional experience
1
1
Certification
Work History
President
Always Haulin
09.2015 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Provide transport of products and goods across the country
- Established a loyal customer base by providing personalized attention, and exceeding expectations.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Wholesale Manager
Mac Churchill Acura
11.2009 - 02.2016
- Managed wholesale accounts such as body and mechanical shops and online stores across various platforms
- Monthly meetings regarding budgets and goals including growth strategies.
- Conducted regular market research to stay current on industry trends and competitor activities
- Increased wholesale revenue by implementing strategic sales techniques and cultivating strong customer relationships.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Worked both front and back counter providing years of Honda/Acura knowledge and ensuring correct parts.
- Processed daily stock orders and SRA's to ensure a clean inventory
Service Advisor
Holt Saturn
11.2008 - 10.2009
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
- Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
- Maintained a high CSI
Parts Counter Person
Huggins Honda
05.2004 - 10.2008
- Attended trainings on new vehicles and industry trends, increasing knowledge base and staying current within the field.
- Greeted all customers via telephone and in person to answer questions, resolve concerns
- Assisted customers with diagnosing problems and purchasing necessary replacements parts
- Oversee inventory and maintain proper stocking levels
- Back counter providing the correct parts to service department
- Overseen logistics to mechanical and body shops
Education
EMT-P - Emergency Medical Technology
Tarrant County College District
05.2006
EMT-B - Emergency Medical Technology
Tarrant County College
12.2004
Diploma -
Tinley Park High School
05.2002
Skills
- Leadership Team Building
- Sales and Marketing
- Business Development
- Budget Management
- Staff Management
- Business Administration
- Social media proficiency
- Marketing expertise
- Customer Service
- Customer-focused
Certification
Clean Class A CDL
Timeline
President
Always Haulin
09.2015 - Current
Wholesale Manager
Mac Churchill Acura
11.2009 - 02.2016
Service Advisor
Holt Saturn
11.2008 - 10.2009
Parts Counter Person
Huggins Honda
05.2004 - 10.2008
EMT-B - Emergency Medical Technology
Tarrant County College
Diploma -
Tinley Park High School
EMT-P - Emergency Medical Technology
Tarrant County College District
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