IGNACIO LOPEZ
Tempe,AZ
Summary
Offer exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature. Strengths in, training others in reaching their own goals and holding others accountable. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Multi-tasking, self-motivated leadership professional with an expertise on expanding network connections, persuasively introducing products, implementing models.
Hospitality professional bringing focus on effective team collaboration and achieving results. Extensive experience in enhancing guest experiences and operational efficiency. Known for reliability and adaptability, with strong emphasis on customer service and problem-solving.
Overview
6
6
years of professional experience
Work History
Specimen Collector
Aegis Sciences Corp
08.2024 - Current
- Collecting biological specimens at client sites for the purpose of conducting scientific testing
- Maintaining the integrity of the collection process
- Maintaining records for reporting purposes
- Obtaining initial insurance verification for billing purposes
- Packaging the specimens for shipment
- Upheld high standards for professionalism while interacting with patients, maintaining a respectful demeanor at all times regardless of challenging situations.
- Assisted in the development of patient education materials, resulting in increased understanding and compliance with required testing protocols.
Team Lead
Top Golf
07.2021 - 08.2024
- Guest relations and resolutions
- Training new players for culture and work experience
- Bay host, Bartender, Guest services, Food Running, and Cook
- Ability to train on the spot and set brand standards
- Ability to delegate and run a successful class
- Facilitating in a classroom setting and a work setting
- Organized and participated in several volunteer outings
- One on Ones with hourly Playmakers to discuss their needs and personal development
- Organized and Ran new Ace PlayMakers auditions
- Facilitated all of Top Golf core material
- Ran, Lead on New Tournament ambassador and Team building Host training
- Very approachable for new playmakers and veteran playmakers
Manager, Sales Associate
GNC
10.2018 - 07.2021
- Ability to create and maintain scheduling
- Able to work with customers and help them find the best and affordable products
- Weekly inventory update and ordering
- Met sales goals through understanding current promotions and jumping on new opportunities
Education
Some College (No Degree) -
Chandler Gilbert Community College
ChandlerPersonal Training Certification -
NASM
01.2019
High School Diploma -
Corona del Sol
01.2018
Skills
- Communication skills
- Organizational skills
- Training
- Accountability
- Team player
- Sales objectives
- Customer service
- Multi-tasking
- Self-motivated
- Leadership
- Networking
- Persuasion
- Product introduction
- Model implementation
- Problem-solving skills
- Conflict resolution
- Patient interaction
Accomplishments
- Supervised team of 30-34+ staff members.
- Achieved Workplace efficiency by completing incorporating a FOH to BOH staff system with accuracy and efficiency.
Awards
- Sales Associate of the Year, GNC, 2021
- Associate of the Month, Topgolf, 2021
- Gold Star Award - Moments that Matter, Topgolf, 2021
- Bronze Star Award - Culture Champion, Topgolf, 2021
- Bronze Star Award - Leadership, Topgolf, 2023
Languages
English
Full Professional
Timeline
Specimen Collector
Aegis Sciences Corp
08.2024 - Current
Team Lead
Top Golf
07.2021 - 08.2024
Manager, Sales Associate
GNC
10.2018 - 07.2021
Personal Training Certification -
NASM
High School Diploma -
Corona del Sol
Some College (No Degree) -
Chandler Gilbert Community College
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