Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ignacio Perez

Ignacio Perez

Wapato,WA

Summary

Proven track record in delivering high-quality construction, transportation, and professional cleaner projects on time and within budget for IEP DISTRBUTERS, IEP INC, JUNIORS PROFESSIONAL CARPET CLEANING. Skilled in project management and worksite safety, demonstrating exceptional leadership and client relationship management. Achieved increased repeat business through meticulous quality control and effective schedule management. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 12+ years in logistics.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Contractor Truck Driver

Iep Distributers
07.2012 - 07.2018
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Evaluated project risks and implemented mitigation strategies, ensuring successful completion of projects.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Maintained comprehensive documentation throughout each phase of the construction process to ensure compliance with legal requirements and industry standards.
  • Enhanced team productivity by providing ongoing training and support to junior staff members.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Hired and oversaw subcontractors to meet project needs.
  • Mentored junior staff members in industry best practices, fostering a culture of continuous learning within the team.
  • Negotiated contracts and agreements with vendors, securing favorable terms for the company.
  • Led a multi-disciplinary team through all phases of complex construction projects from conception to completion.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Developed and maintained user documentation to establish product understanding.
  • Frequently inspected production area to verify proper equipment operation.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • used scanners

Delivery Driver

Iep Inc
01.2007 - 07.2012
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Led a multi-disciplinary team through all phases of complex construction projects from conception to completion.
  • contacted with fed ex
  • used scanners

Carpet and Upholstery Steam Cleaner Owner

Juniors Professional Carpet Cleaning
01.2000 - 11.2004
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Moved furniture weighing up to [Number] pounds to prepare homes for cleaning.
  • Identified appropriate spotting agents to use on persistent stains.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Applied rub chemical solutions with hand brushes to carpets and upholstery.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Maintained accurate, up-to-date customer records in [Software] system.
  • Worked closely with homeowners or property managers to address specific concerns regarding carpet or upholstery care within their facilities.
  • Maximized equipment lifespan through meticulous maintenance, ensuring consistent performance during cleaning appointments.
  • Contributed to a positive company reputation by always representing the organization professionally during interactions with clients or prospective customers.
  • Improved overall appearance of clients'' homes by removing stubborn stains from carpets and upholstery using specialized techniques and products.
  • Completed post-cleaning walkthroughs with clients to ensure satisfaction and address any additional concerns or needs.
  • Built strong relationships with clients through professional demeanor, punctuality, and efficient completion of tasks.
  • Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Managed day-to-day business operations.

Education

High School Diploma -

Toppenish High School
Toppenish, WA
06.1999

Skills

  • Worksite safety
  • Safety knowledge
  • Safety Compliance
  • Residential construction
  • Project Management
  • Schedule Management
  • Scheduling and Planning
  • Quality Control
  • Commercial construction experience
  • Equipment Repair
  • truck repairs and maintenance
  • Budget Management
  • Contract Management

Timeline

Contractor Truck Driver

Iep Distributers
07.2012 - 07.2018

Delivery Driver

Iep Inc
01.2007 - 07.2012

Carpet and Upholstery Steam Cleaner Owner

Juniors Professional Carpet Cleaning
01.2000 - 11.2004

High School Diploma -

Toppenish High School
Ignacio Perez