Igor Guerrero Jr
New York,NY
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Also conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Language
Work History
Fashion Consultant
UP NYC
New York, NY
06.2018 - 01.2019
- Selling stock
- Give fashion insight
- Persuading people to buy stock
- Make sure everything is neat and well organized
- Helping customers find the right products
- Organizing stock
- Restocking product
- Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
- Drove brand awareness by organizing display setups and assisting in merchandising.
Brand ambassador
Carhartt
Albany, New York
09.2019 - 01.2020
- Selling stock
- Helping customers find the right products
- Organizing stock
- Completing online order
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
Assistant Manager, Human Resources
Cholo Auto Service
Bronx, NY
06.2016 - 09.2021
- Assistant
- Ordering parts
- Charging customers
- Promoting services
- Community service
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Monitored security to protect employees, customers and property.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Compiled financial data to comply with budget.
Financial Advisor
Capital Communication Federal Credit Union
Albany, NY
02.2020 - 06.2022
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
- Facilitated new client onboarding process and investment account setup.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Education
High School Diploma -
A. Philip Randolph Campus High School
New York, NY 09.2014 - 06.2017
Bachelor of Science - Business Administration And Management
SUNY At Albany
Albany, NY 08.2019 - Current
Bachelor of Science - Biological And Physical Sciences
SUNY At Albany
Albany, NY 08.2019 - Current
Skills
Microsoft office
Timeline
Financial Advisor
Capital Communication Federal Credit Union
02.2020 - 06.2022
Brand ambassador
Carhartt
09.2019 - 01.2020
Bachelor of Science - Business Administration And Management
SUNY At Albany
08.2019 - Current
Bachelor of Science - Biological And Physical Sciences
SUNY At Albany
08.2019 - Current
Fashion Consultant
UP NYC
06.2018 - 01.2019
Assistant Manager, Human Resources
Cholo Auto Service
06.2016 - 09.2021
High School Diploma -
A. Philip Randolph Campus High School
09.2014 - 06.2017