
Procurement and finance professional with over 12 years of experience in leading procure-to-pay transformations. Expertise in system administration, vendor management, and process optimization within dynamic environments.
• Lead enterprise-wide procure-to-pay implementation, enhancing governance, process controls, and data accuracy.
• Manage the complete procurement lifecycle from requisition intake through contract execution and closeout.
• Reduce contract review cycle time by 3x and deliver cost savings through structured negotiations, renewals, and supplier performance management.
• Collaborate with Legal, Finance, Compliance, Security, IT, and Audit to resolve billing discrepancies and contractual issues.
• Develop and maintain procurement policies, SOPs, KPIs, SLAs, and training materials to drive process standardization and compliance.
• Leverage automation and AI-driven tools to improve operational efficiency and strengthen internal controls.
Configured and optimized procurement systems to align with business requirements and policies.
Ensured stability of Coupa platform by resolving technical issues and managing support tickets.
Managed internal hosted catalogs and supplier punchouts to enhance procurement efficiency.
Led semi-annual release updates, conducting research and testing of new functionalities.
Developed training manuals and supported process updates to improve user adoption.
Supplied recommendations for enhancements in Coupa based on new release evaluations.
Administered corporate travel and expense programs, including corporate cards through Bank of America Center Suite and Works.
Reviewed employee expenses in Coupa to ensure compliance with policies and accurate reimbursements.
Resolved internal tickets concerning card issuance, travel bookings, credit limits, billing discrepancies, fraud, and duplicate charges.
Managed adherence to travel policies by delivering guidance and training sessions.
Configured approval workflows and negotiated travel rates to enhance cost control and user experience.
Utilized Tableau, Coupa, Salesforce, and other visualization tools for spend and performance analysis.
Delivered actionable insights and recommendations through comprehensive spend data analysis.
Proposed system efficiency improvements while optimizing data collection processes.
Collaborated cross-functionally on savings initiatives and developed performance metrics.
Prepared and distributed routine financial reports alongside ad hoc reports for stakeholders.
Implemented and managed procure-to-pay Coupa platform to enhance operational efficiency.
Delivered strategic recommendations across sourcing and procurement categories.
Drove savings initiatives, consistently meeting or exceeding annual financial targets.
Supported stakeholders with requisition orders, invoicing, and troubleshooting processes.
Supervised offshore teams, providing guidance, training, and resolving issues efficiently.
Streamlined requisition and invoice workflows to improve visibility and effectiveness.
Platforms and Tools: Coupa, Zip, Ironclad, Oracle, Salesforce, PeopleSoft, Concur, Tableau, ServiceNow
Core Competencies: Procure-to-Pay (P2P), Accounts Payable, Expense and Travel Management, Contract and Vendor Negotiation, Process Optimization, Automation, Change Management, Audit and Compliance, System Administration