Igyann Jimenez

Army Basic Training.

• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked well in a team setting, providing support and guidance.

• Took orders and served food and drinks to a section of eight tables during a busy shift
• Educated Patrons about the daily specials and made recommendations for dishes
• Made Drinks from Starbucks Menu and served asian cuisine
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.

• Multi tasked by having to keep the Drive-Thru moving alongside giving breaks and keeping the area clean and organized
• Every week I have to provide stock
• My responsibility is to order all product needed by store without over ordering
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.

• Assisted Members with Withdrawals, Deposits, Transfers, sending out foreign and domestic wires
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
• Maintained high-quality service by adhering to company policies and standards in all member interactions.
• Verified customer identification and documentation for compliant transactions.
• Assisted members with account management, including updating personal information and setting up automated payments.
• Processed account transactions accurately, ensuring proper documentation and timely processing.
• Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
• Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

• Check in the Guests and confirm all the information (Guest info & Oil Type)
• Wash windows, check tire pressure, and lubricate the doors in a timely manner
• Entered data, generated reports, and produced tracking documents.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Tracked records, filed documents and maintained communication between clients to manage office activities.