Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ihab AlQadoumi

Ihab AlQadoumi

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

Store Manager

Azar Brothers, Inc
02.2022 - Current

Retail manager:

  • Supervise, train and assist employees
  • Develop and maintain work schedule for employees.
  • Maintain proper inventory levels, ensure stocking, implement purchasing plans.
  • Ensure the store remains clean and presentable at all times.
  • Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
  • Respond to customer complaints and comments.

Customer Service/sales

Azar Brothers, Inc
01.2021 - 01.2022

Retail Associate:

  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
  • Answers customer's questions about merchandise.
  • Assists customers with purchase decisions.
  • Working with cash registers and processing payments.
  • Setting and attaining sales goals.
  • Cleaning and restocking the store throughout the day, before opening and after closing.

Control & Monitoring Systems

Cairo Amman Bank
11.2012 - 12.2016

Control system (tracking system Administrator ):

  • Assigns teams for the daily schedule, including local branches in and of town.
  • Provides teams with forms and any information (itineraries, maps, special instructions) necessary.
  • Monitors GPS system on buses, including paperless logs for drivers, and monitoring compliance.
  • Coordinates with other departments on availability and upcoming for future work.
  • Schedules and informs teams of upcoming events.
  • Responsible for report writing; keeping all concerned updated of daily activities.


Monitoring System(CCTV administrator):


  • Responsible for ensuring all cameras are operational, serviced and able to undertake all functions.
  • Evaluate, diagnose and troubleshoot systems utilizing local and remote tools and technologies, and perform/schedule repairs as necessary.
  • Establish and maintain a preventative maintenance and equipment inspection program to ensure optimal system operation and performance.
  • Provide system user training and technical support.
  • Maintain inventory of critical need spare equipment and parts.
  • Coordinate and oversee vendors and suppliers of parts and services.


Education

MBA - Management Information Systems

Lincoln University
Oakland, CA
12.2021

Bachelor of Science - Software Engineering

Philadelphia University
Amman, Jordan
08.2012

Skills

  • Time Management
  • Effective Workflow Management
  • Exceptional Telephone Etiquette
  • MS Office Expertise
  • Conflict Resolution Techniques
  • Staff Training
  • Performance Tracking and Evaluations
  • Technology Optimization
  • Computer Hardware Knowledge
  • Inventory Control
  • Hardware Inventory Management

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Store Manager

Azar Brothers, Inc
02.2022 - Current

Customer Service/sales

Azar Brothers, Inc
01.2021 - 01.2022

Control & Monitoring Systems

Cairo Amman Bank
11.2012 - 12.2016

MBA - Management Information Systems

Lincoln University

Bachelor of Science - Software Engineering

Philadelphia University
Ihab AlQadoumi