Brandon Bussell
Carlsbad
Summary
At Edgewater Technical Associates, I spearheaded quality assurance initiatives, significantly enhancing product quality and customer satisfaction through rigorous testing protocols and automation tools. My expertise in usability testing and exceptional problem-solving skills fostered a culture of continuous improvement and collaboration, driving productivity and compliance with industry standards.
Offering meticulous and methodical approach, eager to learn and develop in quality-focused environment. Delivers solid grasp of quality assurance processes and familiarity with basic testing methodologies. Ready to use and develop problem-solving and analytical skills in Quality Assurance Professional role.
Developed strong analytical and problem-solving skills in collaborative and quality-focused environment. Demonstrated ability to identify and resolve defects, ensuring reliable product outcomes. Seeking to leverage transferrable skills to transition into new field, contributing to overall success and efficiency.
Overview
1
1
Certification
Work History
Quality Assurance Professional
Edgewater Technical Associates
01.2025 - Current
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Implemented automation tools to optimize testing procedures, increasing productivity without compromising quality.
- Enhanced customer satisfaction with thorough inspections and prompt resolution of reported issues.
- Conducted regular audits of internal processes, ensuring compliance with established standards and regulations.
- Standardized QA processes across departments, fostering a culture of continuous improvement and shared best practices.
- Established effective communication channels between QA and other departments, promoting collaboration and a shared commitment to quality.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
Education
Bachelor of Arts - Being A BADASS
Texas Tech University
Lubbock, TX01-2025
Skills
- Usability testing expertise
- Quality management systems
- API testing experience
- User acceptance testing
- Collaboration and communication
- Documentation and reporting
- Data analysis
- Behavior-driven development
- Problem-solving skills
- Customer service
- Team leadership
- Team collaboration
- Verbal and written communication
- External audits
- Application audits
- Audit reports
- Teamwork
- Problem-solving
- Time management
- Teamwork and collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Lean Six Sigma Green Belt Certification – IASSC or ASQ.
- Lean Six Sigma Yellow Belt Certification – International Association for Six Sigma Certification.
Timeline
Quality Assurance Professional
Edgewater Technical Associates
01.2025 - Current
- Lean Six Sigma Green Belt Certification – IASSC or ASQ.
- Lean Six Sigma Yellow Belt Certification – International Association for Six Sigma Certification.
Bachelor of Arts - Being A BADASS
Texas Tech University
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